CMDB Architect

Very good experience in Service Now support, should be able to work with customer and guide them with the setting up of Service Now at customer environment. Customer is currently in the process of upgrading their ServiceNow application and are in need of a technical project lead who has solid experience in CMDB and CSDM implementation. This role will involve guiding customer through the implementation process, addressing any potential challenges, and helping establish the application from the ground up. They are specifically looking for an experienced associate who can seamlessly manage this project. Moreover, having experience with LeanIX would be a significant advantage, as it can greatly benefit the implementation process. The customer is looking for someone who is not just experienced but also a Thought Leader, capable of guiding them in defining what the CMDB should look like. This person should have a proven track record of having done this in the past and should be able to outline where to start, the steps to take, the team required, and the potential pitfalls to avoid during the setup process. Additionally, the ideal candidate would work closely with the Enterprise Architect and the Product Leader to define the course of the implementation. This collaborative approach will ensure that the implementation is well-structured and meets the customer's expectations. Essential Skills: This role will involve guiding customer through the implementation process, addressing any potential challenges, and helping establish the application from the ground up. They are specifically looking for an experienced associate who can seamlessly manage this project.Design and strategy: Lead the design and implementation of the CMDB, develop a CSDM-compliant data strategy, and create architecture blueprints. Implementation and optimization: Implement and optimize Discovery and Service Mapping to maintain accurate configuration item (CI) data. Configure and enhance modules like Identification & Reconciliation, Dependency Views, and CI Lifecycle Management. Data management: Develop and enforce CMDB policies, standards, and best practices. Design and implement processes for data cleanup, such as deduplication and normalization. Integrations: Develop integration strategies and build integrations with other tools to ensure data accuracy and flow across the enterprise. Technical leadership: Provide technical guidance to support teams, troubleshoot CMDB-related issues, and mentor other developers. Documentation: Produce technical documentation, diagrams, and user guides for CMDB processes and structures. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.