Bilingual Customer Quality Assurance Specialist
5 days ago
This position is to support the Centers for Medicare & Medicaid ServicesThe Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages.Key Responsibilities: The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program.Required minimum qualifications:Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. Experience following defined processes. Must have fluent written and verbal English and must be fluent verbal Spanish.Candidates that do not meet the required qualifications will not be considered Experience with CMS's 1095-A (preferred but not required)
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San Antonio, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services!The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages....
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San Antonio, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services!Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions...
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Bilingual Customer Quality Assurance Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services!Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases,...
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Bilingual Customer Quality Assurance Specialist
2 weeks ago
San Antonio, TX, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services! The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages....
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Bilingual Customer Quality Assurance Specialist
2 weeks ago
San Antonio, TX, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services! The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages....
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Bilingual Customer Quality Assurance Specialist
2 weeks ago
San Antonio, TX, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services! Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases,...
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San Antonio, TX, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services! The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages....
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Bilingual Customer Quality Specialist
2 weeks ago
San Antonio, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Centers for Medicare & Medicaid Services!The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages....
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Quality Assurance Specialist
3 weeks ago
San Antonio, United States MV Transportation Full timeQuality Assurance SpecialistMV Transportation is seeking a Quality Assurance Specialist to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, and be thoroughly familiar with Americans with Disabilities Act (ADA).Job Responsibilities:Accurately document information...
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Quality Control and Quality Assurance Specialist
4 weeks ago
San Antonio, United States San Antonio Staffing Full timeQuality Control and Assurance SpecialistAkima Global Logistics (AGL) is looking for a Quality Control and Assurance Specialist to work in San Antonio, TX. To join our team of outstanding professionals, apply today! This position is contingent upon contract award.Responsibilities shall include but are not limited to:Supports the development and implementation...
