IT Support Specialist

7 days ago


Troy, United States Graham Healthcare Group Full time

Graham Healthcare Group is seeking an IT Support Specialist who will setup new equipment for deployment, including Samsung phones and tablets and Windows-based laptops. This person will also wipe returned equipment in preparation for retirement or redeployment. They will ensure our inventory database is updated. Familiarity of remote management tools is a plus.IT Support Specialist Responsibilities:Setup and image devices for deploymentProcess equipment returnsPrepare outdated equipment for disposalRun diagnostics and evaluate equipment for deployment/redeploymentWork with vendors regarding equipment repairsKeep inventory up-to-dateSetup and ship replacement equipment for remote workersLiaison between multiple IT teamsIT Support Specialist Requirements:Strong attention to detailExcellent organizational skillsExcellent communication skillsMust be a team playerM ust take initiative to learn, understand process/workflowIT Support Specialist Experience:Experience with Windows 10 and mobile devicesHigh school diploma or general education degree (GED)This is an entry-level positionJoin the Graham Healthcare Group and enjoy the following benefits:Competitive Pay:With opportunity for advancementHealth and Welfare Benefits:Various medical,dental, and vision insurance options for you and your family to choose from.Supplemental Benefits:Company paid life insurance and disability benefits.Also, pre-tax FSA and HSA plans are offered.Generous PTO Packages :15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.Retirement :Save for your future with our company offered 401k plan and pension.Company-Paid Education Programs :Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan.DailyPay:Access your pay when you need itBenefits may vary based on your employment status.NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.By supplying your phone number, you agree to receive communication via phone or text.By submitting your application, you are confirming that you are legally authorized to work in the United States.JR# JR251841



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