NOC manager

5 days ago

Overland Park, United States MSR Technology Group Full time

Network Operations Center (NOC) ManagerLocation: Overland Park, KS Fulltime Role with competitive salary & excellent benefitsOpen to candidates willing to relocate to the greater Overland Park, Kansas area.This role requires a hands-on manager with deep technical expertise in the required technologies.Ideal for someone with exposure to relevant technologies (e.g., hypervisors, virtual machines, Azure) who has served in a leadership capacity—whether formally as a manager or informally as a mentor or team lead.Key ResponsibilitiesLead, coach, and develop NOC engineers and techniciansFoster a culture of collaboration, accountability, and growthManage shift schedules and ensure coverage across all hoursOccasionally flex hours to connect with night-shift team membersServe as an escalation point for complex technical issuesOversee real-time monitoring and incident responseEnsure SLA compliance and high-quality service deliveryCollaborate with internal teams and vendors to resolve issuesContinuously improve NOC tools, processes, and performanceRequired Skills & Experience5+ years in systems/network engineering (Windows Server, Linux, VMware, Nutanix, Citrix, Intune)This role requires a hands-on manager with deep technical expertise in the VMwareWe're seeking a NOC Manager to lead a high-performing team of eight in a 24/7/365 environment. This role is ideal for someone who thrives in a hands-on leadership position, enjoys mentoring technical teams, and brings strong escalation-level expertise in systems and network operations.Experience with monitoring tools (Zabbix, ControlUp, or similar)Experience with Nutanix is preferred; however, we will also consider candidates with experience in Citrix, VMware, or other hypervisors. Security experience is a plus.Proven leadership in a 24/7 technical environmentStrong incident management and escalation skillsFamiliarity with virtualization and cloud platforms (AWS, Azure a plus)Excellent communication and problem-solving abilitiesBachelor's degree or equivalent experienceWhat You BringA supportive leadership style focused on team successAbility to manage high-pressure situations and prioritize effectivelyStrong customer focus and cross-functional collaborationCommitment to continuous learning and process improvementThis is a strategic opportunity to lead a growing team and make a direct impact on service delivery and client satisfaction. If you're ready to bring your technical expertise and leadership to a dynamic environment, we'd love to hear from you.

  • NOC manager

    5 days ago

    Overland Park, United States MSR Technology Group Full time

    Network Operations Center (NOC) ManagerLocation: Overland Park, KS Fulltime Role with competitive salary & excellent benefitsOpen to candidates willing to relocate to the greater Overland Park, Kansas area.This role requires a hands-on manager with deep technical expertise in the required technologies.Ideal for someone with exposure to relevant technologies...

  • NOC manager

    4 days ago

    Overland Park, KS, United States MSR Technology Group Full time

    Network Operations Center (NOC) Manager Location: Overland Park, KS Fulltime Role with competitive salary & excellent benefits Open to candidates willing to relocate to the greater Overland Park, Kansas area. This role requires a hands-on manager with deep technical expertise in the required technologies. Ideal for someone with exposure to relevant...

  • NOC manager

    1 day ago

    Overland Park, KS, United States MSR Technology Group Full time

    Network Operations Center (NOC) Manager Location: Overland Park, KS Fulltime Role with competitive salary & excellent benefits Open to candidates willing to relocate to the greater Overland Park, Kansas area. This role requires a hands-on manager with deep technical expertise in the required technologies. Ideal for someone with exposure to relevant...

  • NOC manager

    2 days ago

    Overland Park, KS, United States MSR Technology Group Full time

    Network Operations Center (NOC) Manager Location: Overland Park, KS Fulltime Role with competitive salary & excellent benefits Open to candidates willing to relocate to the greater Overland Park, Kansas area. This role requires a hands-on manager with deep technical expertise in the required technologies. Ideal for someone with exposure to relevant...

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