Experienced Spa Desk Concierge/Reservationist

6 days ago

New York, United States The Greenwich Hotel Full time

About Shibui Spa:Shibui Spa Is a Study in Balance: of Elegance and Simplicity, Tradition and Modernity, Nature and City. from This Point of Equipoise, We Offer an Experience That Supports Deep Relaxation and Healing. ResponsibilitiesGreeting Clients upon Entrance and Exit of the Spa and Seeing to Their Individual Needs Booking Appointments via Telephone and In-person on Book4time Scheduling System Keeping Retail & Spa Areas Organized and Presentable Confirming Appointments on a Daily Basis via Telephone & Email Assisting with Regularly Scheduled Inventory Count Maintaining Knowledge of Spa Services, Products, and Technicians Collecting, Assessing, and Organizing Client DatabaseQualification RequirementsProactive, with Excellent Customer Service and Phone EtiquetteLqa, Forbes Knowledge a plusStrong Organizational Skills, Ability to Multi-task and Work with High VolumeLuxury Spa or Hotel Experience PreferredStrong Customer Service ExperienceComputer Savvy; Previous Knowledge of Book4time and Opera Software Platforms PreferredFlexible Schedule. Must Be Able to Work Early Mornings, Nights, Weekends & HolidaysMost Importantly, Friendly, Polished and Positive PersonalityTeam Player Adaptable in a Team Setting. Takes Initiative When Necessary. The Ability to Stand for Several Hours Daily.Benefits:Full Medical and Dental Coverage After 90 Days10% Commission on Retail SalesPto and Sick DaysStarting Salary: $26.00 Hourly, Negotiable Depending on ExperienceWe Are Only Looking for Serious Experienced Applicants Who Are Interested in Long Term Employment.If Interested, Please E-mail Your Resume Along with a Cover Letter. Competitive Hourly Compensation and Benefits Are Offered.

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