Spa Desk

3 days ago

New York, New York, United States Kith Ivy Full time

Job description:

Job Title:
Spa Desk Attendant — KITH IVY x Giorgio Armani Spa

Salary: 20$/h

About Us:

KITH IVY

is a private membership club in New York City that blends sport, wellness, dining, and luxury hospitality under one roof. In collaboration with 
Giorgio Armani Spa

, we offer a serene, design-forward environment where members experience world-class treatments and personalized service rooted in elegance, discretion, and care.

Position Overview

We are seeking a polished and detail-oriented 
Spa Desk Attendant
 to join our opening team. This individual will serve as the first point of contact for our members and guests, ensuring every experience at the 
Giorgio Armani Spa at KITH IVY
 reflects the highest standards of luxury hospitality.

The ideal candidate is 
responsible, professional, and passionate about the wellness and spa industry
, with prior experience in a 
high-end spa or hospitality setting
.

Key Responsibilities

  • Warmly greet members and guests, ensuring a seamless arrival and departure experience
  • Manage spa reservations, treatment schedules, and client profiles with precision and discretion
  • Operate and maintain knowledge of 
    Book4Time
     or similar booking and POS software
  • Coordinate with therapists, estheticians, and management to ensure flawless daily operations
  • Handle payments, gift cards, and member service requests accurately and efficiently
  • Maintain an immaculate front-of-house presentation and spa retail area
  • Support spa management in daily administrative and operational tasks

Ideal Candidate Profile

  • Prior experience in a 
    luxury spa
    , wellness center, or high-end hospitality environment
  • Working knowledge of 
    Book4Time
     or similar spa management software (Mindbody, Booker, etc.) preferred
  • Impeccable communication skills and a natural ability to anticipate guest needs
  • A refined, composed, and service-driven demeanor
  • Strong attention to detail and a proactive, solution-oriented mindset
  • Passionate about the spa and wellness industry, with a desire to grow professionally

What we Offer

  • Opportunity to work in an 
    exclusive, design-driven luxury environment
  • Supportive, team-oriented culture with room for career advancement
  • Health insurance benefits

If you're inspired by luxury hospitality and wellness, and want to be part of one of New York's most anticipated private clubs, we invite you to apply.

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