Field Service Technician

*Join the Hunter Truck Family – Now Hiring a Field Service Technician*Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Location: Based out of our Scranton, PA branch, this role covers the Northern Pennsylvania territory along the New York border.Position Type: Full-Time, Non-Exempt*Drive Your Career Forward with Hunter Truck*Looking for a career with a company that values integrity, teamwork, and great service? Since 1938, Hunter Truck has been a trusted, family-owned Peterbilt dealer providing top-tier trucking solutions across Pennsylvania, West Virginia, New Jersey, and New York. Now, we’re growing—and want YOU on our teamWe’re searching for a skilled and customer-focused *Field Service Technician* to join our Scranton branch. If you’re passionate about trucks, enjoy hands-on work, and want to be part of a team that supports your success, this is the opportunity for you*At a Glance**Schedule*: Full-time, Monday–Friday, 8:00 AM – 4:30 PM*Address*: 2900 Stafford Avenue Scranton, PA 18505*What You’ll Do*As a *Field Service Technician*, you’ll diagnose, repair, and maintain heavy-duty trucks at customer job sites with efficiency and professionalism. You will:* Perform unsupervised repairs and diagnostics in accordance with dealership and factory standards* Complete major component repairs and overhauls, including engine, driveline, electrical, and A/C systems* Diagnose malfunctions based on inspections and customer concerns* Communicate with service and parts departments to coordinate workflow and secure needed parts* Save, tag, and track warranty parts; open OEM and vendor diagnostic cases as required* Document all repairs and recommendations on work orders with accuracy* Road test vehicles and perform inspections for safety or additional service needs* Install optional equipment, report defects, and keep customers informed of repair status* Maintain greater than 80% productivity and 95% efficiency* Keep service truck clean, neat, and safe; wash weekly* Assist fellow technicians and participate in ongoing manufacturer training programs* Adhere to federal, state, and local safety regulations, including OSHA and hazardous waste handling* Maintain dealership-owned tools and work area cleanliness* Promote health and safety policies in all work environments*What We’re Looking For** Vocational/technical school graduate with 5+ years related experience, or equivalent training* Strong background in engine and driveline troubleshooting, electrical systems, and A/C repair* Ability to overhaul major components and perform advanced diagnostics* Strong communication and problem-solving skills* Good supply of personal hand tools required*Required Certifications & Licenses:** Automotive Service Excellence (ASE) Certifications* Drive Train Certification for Medium/Heavy Truck* HVAC Certification for Medium/Heavy Truck* State Vehicle Inspector Certification (Class 7)* MX Engine Certification* Cummins MD and HD Certification* Commercial Driver’s License (CDL) Class B or higher (must meet company insurability standards)* Valid Driver’s License (must meet company insurability standards)*Physical Requirements** Regular standing, climbing, stooping, kneeling, and crawling* Frequent lifting of 50+ lbs; ability to lift/move more than 100 lbs occasionally* Visual abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment*Work Environment** Exposure to moving mechanical parts, fumes, airborne particles, and outside weather* Occasional work at heights or in loud environments* Team-based shop and field setting*Why Join Hunter Truck?* Competitive Pay + Incentives Medical, Dental, Vision, Life & Disability Insurance 401(k) with Company Match Paid Training & Career Growth Opportunities Stable, Family-Owned Company Since 1938 Team-Oriented CultureHunter Truck is an Equal Opportunity Employer. xhmxlyz We celebrate diversity and are committed to building an inclusive workplace for all employees.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceWork Location: On the road