Customer Service Representative
1 week ago
Position: Customer Service Representative Available Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Core Duties & Responsibilities: * Answer incoming customer calls and provide detail information * Notify customers daily of freight availability * Data entry (domestic and international bills) * Maintain a driver sign in log * Maintain a cash log file * Maintain files in order and as outlined in the operations procedures and policy manual * Perform daily audits on all outbound shipments * Arrive inbound manifest and close out outbound manifest in the AS400 * Consistently monitor e-mail request and provide detail information in a timely fashion * Regular and dependable attendance * Prepare in-bond documentation (Smaller stations only) * Acceptance of "containers" and proper documentation (Smaller stations only) * Office cleanliness: vacuum and trash empty (Smaller stations only) * Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only) * Other duties as assigned Requirements: * Demonstrated ability to carry out assignments to their completion and meet deadlines * Ability to establish and maintain effective working relationships with employees and managers * Desire for a long-term career with an industry leading company * Ability to present and maintain a positive corporate image in a fast paced environment * Proactively establish and maintain effective working team relationships with all support departments * Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc. * Ability to perform general administrative duties; file, perform data entry, photocopies, etc. * Ability to handle heavy work load and work well under pressure * Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc) * High school diploma or GED equivalent * Must be able to pass basic hazardous materials training Skills: * Ideal candidate will possess a "can do" attitude with a "will do" work ethic * Must have the ability to work in a fast paced environment * Strong verbal and written communication skills * Experience with AS400 operating systems is a plus * Transportation industry knowledge and experience is a plus * Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc. Forward Air is an Equal Opportunity employer. #FWRD1
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Customer Service Representative
2 weeks ago
Compton, California, United States Global IT Resources Full timeJob OverviewWe are seeking a bright, motivated and highly organized individual for the role of Customer Service Representative. Our growing business is looking for an enthusiastic Customer Service Representative to join our team who can multi-task, adapt to fast-paced environment and be a team player. The successful candidate for this role will have strong...
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Customer Service Representative
3 weeks ago
Compton, United States Forward Air Full timePosition: Customer Service Representative Available Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and...
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Customer Service Representative
2 weeks ago
Compton, United States Forward Air Full timePosition: Customer Service Representative Available Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and...
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Customer Service Representative
2 weeks ago
Compton, CA, United States Forward Air Full timePosition: Customer Service Representative Available Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and...
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Customer Service Representative
1 week ago
Compton, CA, United States Forward Air Full timePosition: Customer Service Representative Available Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and...
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Customer Service Representative
7 days ago
Compton, California, United States PLS Financial Services, Inc. Full timePLS OverviewWhy PLS? Because You Deserve Better PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group,...
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Customer Service Representative
3 days ago
Compton, CA, United States PLS Full timeThis job is located at 13022 S. Atlantic Ave., Compton, CA 90221PLS® Overview: Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team...
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Warehouse Customer Service Representative
4 weeks ago
Compton, United States Geodis Full timeWarehouse Customer Service RepresentativeJob Category: OperationsRequisition Number: WAREH046372Compton, CA 90220, USAJob DescriptionWarehouse Customer Service RepresentativeWarehouse Customer Service Representative Shift/Schedule: 1st ShiftDeliver to 88300 to apply or check out more jobs at www.workatGEODIS.com!GEODIS specializes in unlocking business value...
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Customer Service Representative-3rd Shift
5 days ago
Compton, California, United States Forward Air Full timePosition: Customer Service RepresentativeAvailable Schedule: Monday through Friday, 8:00 PM - 4:30 AMCompensation: $22.87 per hourJob Description:The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve...
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Compton, United States Forward Air Full timeLogistics Customer Service Representative 3rd Shift Company: Forward Air Corporation Position Overview: The Customer Service Representative handles external customer questions, complaints and shipment tracking inquiries via phone and email, providing courteous, professional, and timely resolutions. The role is scheduled Monday?Friday, 8:00?PM 4:30?AM, with...
