Intake Coordinator

3 hours ago

Denver, Colorado, United States Optimal Home Care, Inc. Full time

Description
Optimal Home Care Inc. is a thriving and growing company that has served over 34,000 patients since 2004.
Benefits
We are committed to providing the best possible experience for our patients, their families, and our staff. We offer astounding benefits including:

  • Competitive benefits package
  • 401K plan + 15% matching
  • EAP Program
  • Professional, supportive culture

We are a cutting edge, value driven agency that is looking to add skilled and passionate individuals to our team. Thank you for considering Optimal Home Care Inc. for you career aspirations.
Purpose
The overall goal of this position is to assist in ensuring compliance with agency policy and protocol as well as federal and state regulations. The position will be the interface between referral sources, the client and the agency personnel, prior to admission of client to home health care service. This will ensure client's needs and expectations are properly managed.

Scope & Objective

  • To assist in review of all referrals/intakes received by the Intake Department to ensure the referral complies with state, federal and company guidelines. Provides feedback to Clinical Leadership regarding any variance. Helps in assuring quality in the agency's delivery of care to clients. The Clinical Intake Coordinator acts as initial main contact for staff, client, client's representatives and other providers as the primary source for admission information and process. Works in collaboration with CARE team and billing with regards to but not limited to consent, patient's rights, arbitration, contact, financial liability, coverage, expectations, admission process, schedule, and other information that will require admission to home health care services.

Qualifications
Education
: High School Diploma or G.E.D. required and Bachelor's degree preferred.

Experience:
Preferred one year of home care experience and intermediate level of experience with Excel

  • Effective with both written and verbal communication
  • Strong organizational skills and a detailed orientation
  • Possess adequate and effective interpersonal skills
  • Physically capable to perform basic office type duties

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