Customer Service Specialist

6 days ago


Austin, Texas, United States SkillBridge Academy Full time $50,000 - $62,000 per year

Job Description
**Job Description**

We are looking for a **Customer Service Specialist** to join our team in Austin, TX. The ideal candidate will play a key role in maintaining strong relationships with our clients and customers, ensuring that every interaction reflects our commitment to quality service. This position requires excellent communication, problem-solving, and organizational skills to manage inquiries and support the smooth flow of daily operations.

**Responsibilities**

  • Handle customer inquiries and provide accurate, timely responses.
  • Maintain detailed records of client interactions and feedback.
  • Collaborate with internal teams to resolve issues and improve service quality.
  • Assist in processing orders, updates, and client requests efficiently.
  • Ensure customer satisfaction by offering proactive and solution-oriented support.

Qualifications
**Qualifications**

  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Problem-solving mindset with a customer-first approach.
  • Proficiency in Microsoft Office Suite and general computer literacy.

Additional Information

**Benefits**

  • Competitive annual salary ($55,000 – $62,000).
  • Professional development and growth opportunities.
  • Supportive and inclusive work environment.
  • Health and wellness programs.
  • Paid time off and company-recognized holidays.


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