Customer Service Specialist
6 days ago
Job Description
**Job Description**
We are looking for a **Customer Service Specialist** to join our team in Austin, TX. The ideal candidate will play a key role in maintaining strong relationships with our clients and customers, ensuring that every interaction reflects our commitment to quality service. This position requires excellent communication, problem-solving, and organizational skills to manage inquiries and support the smooth flow of daily operations.
**Responsibilities**
- Handle customer inquiries and provide accurate, timely responses.
- Maintain detailed records of client interactions and feedback.
- Collaborate with internal teams to resolve issues and improve service quality.
- Assist in processing orders, updates, and client requests efficiently.
- Ensure customer satisfaction by offering proactive and solution-oriented support.
Qualifications
**Qualifications**
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Problem-solving mindset with a customer-first approach.
- Proficiency in Microsoft Office Suite and general computer literacy.
Additional Information
**Benefits**
- Competitive annual salary ($55,000 – $62,000).
- Professional development and growth opportunities.
- Supportive and inclusive work environment.
- Health and wellness programs.
- Paid time off and company-recognized holidays.
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