Office Director

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Director oversees the program portfolio – expected to include Reception & Placement, Match Grant, Preferred Communities, Children's Services, and immigration legal services - and program finances and budgeting; identifies funding opportunities, fosters donor relationships, secures new and expanded funding through grant proposals and individual donor relationship building; fosters relationships with local congregations and community members; supervises staff; and completes monthly, quarterly, and annual reports to CWS, its partners, and other funding agencies.

Responsibilities

• Support the development of the local office by, enriching local partnerships, and developing a plan for receiving financial and in-kind donations to support current clients.
• Set up operational support for the office, including securing office equipment, mailing supplies, etc.
• Engage local churches, church leadership bodies and national denominations in partnership to encourage support of the local office.
• Recruit, hire, train, and supervise staff in accordance with CWS personnel policies and guidance from CWS Human Resources.
• Promote teamwork, coordinate the workload of staff, delegate responsibilities, foster collaboration and hold staff accountable for upholding CWS values and policies, and for full compliance with all programs, funder and operational commitments and obligations.
• Communicate regularly with the Regional Director and seek additional guidance as/when needed, partner with Regional Finance Manager and the Deputy Director.
• Address emergency situations as they arise and mediate conflict as necessary.
• Prepare grant proposals, reports, and budgets for new and existing programs.
• Actively pursue funding opportunities to obtain private resources for general operating support.
• Perform ongoing analysis of program needs in response to the changing needs of client population.
• Work with national CWS staff to plan program development.
• Monitor funding received from CWS and other sources to ensure responsible fiscal administration of programs.
• Oversee development of private resources to support clients.
• Prepare (or oversee preparation of) regular expense reports and reimbursement requests.
• Complete programmatic and financial reports for funding sources as required.
• Collaborate with program supervisors to develop organizational quality control mechanisms.
• Consult with the Regional Director and CWS headquarters staff to develop and implement protocols and procedures on human resources, program development, and financial matters relevant to the Local office.
• Participate in meetings on the national, state, and local levels, including colleague agencies.
• Engage in on-site monitoring visits conducted by CWS national staff and/or federal partners.
• Represent CWS in interactions with the local community agencies.
• Provide ongoing training to staff on program developments and service requirements.
• Work various hours as necessary, including some night and weekend work.
• Perform other duties as requested. 

Qualifications

Education: Bachelor's degree or equivalent combination of education and experience. 

Experience: 

• Minimum 8 years' overall work experience, including 5 years' experience with immigrants, and at least 2 years direct social service experience. Supervisory experience a plus.
• Experience in program management, planning, and development required.
• Experience with refugee resettlement programs strongly preferred.
• Experience working cooperatively with a wide range of organizations is required.
• Experience with ORR programs strongly preferred.  
• Previous experience in working with immigrant children and youth preferred.  
• Previous experience managing volunteers strongly preferred. 

Skills: 

• Superior written and oral communication skills are required.
• Ability to work in a multi-cultural environment required. 

Special Requirements

• A high level of computer literacy is required, with proficiency in MS Office (Word, Excel, Access, PowerPoint) as well as internet and email applications.
• Must possess valid driver's license and insurance and be able to pass an MVR check.
• Must be able to pass a stringent background check.
• Ability to lift 25 lbs. of weight and perform moderate physical activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
• Night and weekend work is required.

Benefits CWS offers a competitive benefits package that includes: b) Retirement Plan Medical, Dental and Vision Insurance Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years Official Holidays Sick Days Off (Accrued monthly Life Insurance and AD&D Long Term and Short-Term Disability Employee Assistance Program (EAP Health Savings Account Flexible Spending Accounts