Systems Analyst

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.

Overview
The Systems Analyst analyzes business needs, improves systems and processes, and ensures technology solutions align with organizational goals. Under the general guidance of the IT Solution Delivery Manager, this position serves as an expert resource, leveraging extensive experience and sound judgment to plan, coordinate, and implement complex IT initiatives that drive business efficiency and compliance.

Responsibilities
Analyze business objectives and operational challenges to document user requirements, procedures, and workflows for system improvement or development.

Collaborate with stakeholders to define and refine operational processes, system inputs/outputs, and desired outcomes.

Develop detailed user stories, functional requirements, and technical specifications based on business needs.

Create and maintain comprehensive documentation, including process descriptions, user manuals, and system change logs.

Lead and perform quality assurance and testing activities, ensuring systems meet business and technical standards.

Facilitate discussions between business and technical teams to define business rules, outputs, and process designs.

Review and align rules, policies, and procedures with established business processes and compliance requirements.

Coordinate with technical staff to implement process improvements and functional enhancements.

Track, analyze, and resolve system issues using help desk and issue-tracking systems.

Develop and execute test plans, test cases, and scripts, documenting outcomes and recommending corrective actions.

Conduct user acceptance and system testing, validating solutions against requirements and providing enhancement feedback.

Ensure data integrity and consistency throughout system development and implementation.

Follow established software development life cycle (SDLC) and quality assurance standards.

Maintain professionalism and effective communication with a variety of stakeholders, including executive leadership.

Contribute to the development of IT policies, procedures, standards, and best practices.

Qualifications
Advanced expertise in business and technical analysis, including business process documentation, process design, requirements gathering, and functional design.

Advanced knowledge of quality assurance principles and software testing methodologies.

Strong understanding of project management principles, methods, and best practices.

Proven ability to communicate effectively and professionally with diverse audiences, including executive leadership.

Highly self-motivated with excellent organizational skills, attention to detail, and the ability to prioritize and execute tasks effectively.

ITIL 4 Foundation certification or equivalent.

CompTIA A+ certification or equivalent.

Project Management Professional (PMP) certification or equivalent.

About Codeworks:
Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.

Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
**Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $30 and $50. This range is subject to change based on job-related factors, including client requirements where applicable.

All full time Codeworks employees are eligible to enroll in the company's medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks' 401(k) retirement plan.**