Warehouse Operations Manager

7 days ago

Bridgeport, Connecticut, United States The Greenwich Tent Company Full time

The Greenwich Tent Company's warehouse is a high-velocity, time-critical operation that supports luxury events, where precision is everything. We're seeking an experienced warehouse operations leader with a proven background in fast-paced warehouse or distribution center environments, who is committed to flawless execution and continual improvement.

The ideal candidate will be a decisive, detail-obsessed leader who thrives on urgency, commands structure, and inspires performance, delivering consistent results and precision in high-pressure, luxury event environments.

Key Responsibilities

Leadership & Operations

  • Oversee warehouse, washroom, and yard operations with flawless execution.

  • Lead, coach, and hold accountable warehouse staff; foster a culture of safety, precision, and excellence.

  • Conduct performance reviews and maintain team morale under pressure.

  • Dispatch crews and vehicles

Inventory & Logistics

  • Manage all inventory controls, work with the Internal Operations Manager on shipping/receiving

  • Oversee and run biannual inventory counts and updates.

  • Receive and enter all shipments and packaging for outgoing shipments.

  • Possess a strong command of inventory and inventory management systems at all times.

  • Responsible for the safekeeping and proper handling of our inventory.

  • Train warehouse staff on proper handling and packing of inventory.

  • Perform routine forward look checks.

  • Identify shortages/quality issues and escalate promptly.

Facility Management

  • Keep the warehouse, washroom, and yard spotless and organized.

  • Troubleshoot warehouse facility problems as necessary

  • Plan and oversee the execution of key off-season projects with the Internal Operations Manager.

Requirements

Qualifications

  • 5+ years' warehouse management in high-volume, time-critical distribution.

  • Assertive leader with strong presence and clear communication in managing seasonal and event-driven workforce

  • Skilled with inventory systems; Good Shuffle a plus.

  • Flexible to work extended hours during peak season.

  • Constructive perfectionism with a focus on results; able to give and receive constructive feedback.

  • Proven ability to adapt quickly and manage unexpected changes with professionalism.

  • Strong command of 6S and Lean principles and VSM.

  • Proficient in Microsoft Office, with a strong command of Excel.

Nice to Have:

  • Bilingual (Spanish/English)

  • Ability to design and deliver OSHA safety training programs.

  • Event industry, especially the rental industry, experience.

  • Forklift Certification

Benefits

  • Competitive pay, employer-funded Health Reimbursement Arrangement (HRA), paid holidays, PTO, and a paid week off between Christmas and New Year's.

  • The tools, resources, and leadership support to run operations at the highest standard.

  • The opportunity to take ownership and shape a strong, efficient warehouse system where your ideas and initiative make a real impact on the overall business operation.

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