EDI Support Analyst

1 week ago

Franklin, Ohio, United States MSC Mediterranean Shipping Company SA Full time $60,000 - $90,000 per year

MSC Mediterranean Shipping Company continues to invest and
lead the world container market with ships, an extensive container fleet,
intermodal and dedicated staff for its customers. The Company's evolution to
its leading brand needs consistency to market, and therefore it is paramount to
standardise data, processes and management information.

Established in 1998, MSC
Technology provides development and technology support for the MSC
transportation divisions and is composed by highly accomplished technology
professionals. Today, with a team of 1000 plus, MSC Technology provides the
best, most interactive maritime software solutions available in the industry.
With an emphasis on equal employment opportunities and a collaborative approach
to growing our expertise and solving complex problems, we are a trusted
strategic partner with a great journey ahead of us.

 EDI Support Analyst


The Role & Key Responsibilities:

THE ROLE
We are seeking a motivated and detail-oriented EDI Support Analyst
to join our team. This is an excellent opportunity for someone with
foundational IT knowledge and SQL skills who is eager to grow in the field of
Electronic Data Interchange (EDI). The ideal candidate will be a quick learner
with strong problem-solving abilities and a passion for supporting
business-critical systems.

KEY RESPONSIBILITIES

  • Analyze
    and troubleshoot EDI errors and failures across various transaction types
  • Provide
    technical support to internal users and external trading partners
  • Monitor
    EDI transaction flows and proactively identify issues
  • Assist
    in onboarding new trading partners and maintaining existing integrations
  • Document
    issues, resolutions, and procedures for future reference
  • Collaborate
    with cross-functional teams to understand business and technical
    requirements
  • Learn
    and apply EDI standards such as ANSI X12, EDIFACT, and XML.

LOCATION

  • Full Time, Hybrid Position to be filled in
    Warren, NJ
  • Availability for travel may be required
    after gaining sufficient knowledge


BENEFITS

  •  401(k)
  • 401(k) matching
  • Health, Dental, Vision insurance
  • Employee discounts
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave

Qualifications and Experience:

  • Bachelor's degree in Information
    Technology, Computer Science, or related field; or equivalent
    certification/experience
  • Basic understanding of EDI
    formats (e.g., X12, EDIFACT, XML, flat files)
  • Familiarity with writing and
    executing SQL queries (MS SQL Server preferred)
  • Strong analytical and
    troubleshooting skills
  • Good understanding of network
    protocols such as FTP, SFTP, AS2, and VAN
  • Excellent verbal and written
    communication skills
  • Highly organized with the ability
    to manage multiple tasks and priorities
  • Willingness to learn and grow in
    a fast-paced technical environment


Preferred but Not
Required

  • Prior experience in EDI support
    or data integration
  • Exposure to ocean shipping
    industry processes or systems

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