Revenue Enforcement Operations Supervisor

6 days ago

Harrisburg, Pennsylvania, United States TransCore Full time

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Revenue Enforcement Operations Supervisor to join our team in Harrisburg, Pennsylvania.

Job Summary: This position will assist with the supervision of the day-to-day operations of a 10 – 20 person department in our Customer Service Center. The Revenue Enforcement Operations Supervisor is responsible to help oversee operational areas including staffing, quality assurance, facilities and customer satisfaction. The Operations Supervisor will also organize the day-to-day operations of our Compliance/Legal Pursuit team and communicate with the investigators. The position is a full time position working Monday through Friday from 8:00 am to 5:00 pm. A hybrid work option is available with a minimum of three days in the office.

Essential Duties and Responsibilities include but are not limited to the following:

  • Assists with hiring, supervising, training, and monitoring the daily activities of all Revenue Enforcement Customer Service staff.
  • Ensures that service requirements are protected and accounted for in accordance with set standards. This includes processing payment plan requests, check payments, inbound phone calls and image verification.
  • Organizes the daily operations of the Compliance/Legal Pursuit team, working with the financial analyst to provide all necessary customer information to the Legal team.
  • Research customer balances, prepare customer spreadsheets and payment plan agreements.
  • Performs QA/QC on staff work.
  • Handles escalated phone calls and customer issues.
  • Provides required reports and service center activities to representatives of the contract and TransCore Management.
  • Monitors staff payroll.
  • Conducts staff performance reviews.

Required Skills and Experience:

  • Excellent interpersonal and communication skills, including the ability to communicate information and ideas verbally and in writing.
  • Ability to analyze and interpret information to make independent decisions.
  • Regular and predictable attendance is essential.
  • Proficiency in using Microsoft Office products in a networked environment.
  • Prior coaching, job training and supervisory experience.

Desired Skills:

  • Ability to manage multiple priorities and easily adapt to change.
  • Look for ways to improve effectiveness by implementing new ideas and more efficient approaches.
  • Work on projects as an individual or part of a team.
  • Ability to work independently with minimal supervision.

Education: Associate's degree or equivalent combination of education and experience preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Parking Enforcement Officer

    2 days ago

    Harrisburg, Pennsylvania, United States SP Plus Corporation Full time

    OverviewSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at...

  • Men's House Supervisor

    1 week ago

    Harrisburg, Pennsylvania, United States Christian Career Full time $40,000 - $60,000 per year

    Men's House Supervisor - Bethesda MissionPosition SummaryThe House Supervisor is responsible for maintaining the general order and safety of the Men's Shelter. This position provides supervision of non-programmatic house activities, ensures compliance with rules, supports staff and guests, and responds to emergencies. The House Supervisor plays a vital role...

  • Field Technician Supervisor

    2 weeks ago

    Harrisburg, Pennsylvania, United States Classic Rock Fabrication Full time $70,000 - $85,000 per year

    GENERAL PURPOSE OF JOB:The Field Technician Supervisor is responsible for training and supervising our template and installation teams at all skill levels, ensuring timely delivery and results while providing the highest level of quality in product and customer service. This individual must have exceptional problem-solving and communication skills, with the...

  • Loss Prevention and Safety Supervisor- Distribution Center

    2 weeks ago

    Harrisburg, Pennsylvania, United States At Home Group Inc. Full time $60,000 - $90,000 per year

    Job SummaryJOB DESCRIPTIONTheLoss Prevention and Safety Supervisor – Distribution Centeris responsible for overseeing Loss Prevention, Security, and Safety operations for an assigned distribution center reporting to the Senior Manager, Safety, with input from the Distribution Center General Manager.Essential FunctionsActs as the primary Loss Prevention and...

  • Part-Time Work Crew Supervisor

    3 days ago

    Harrisburg, Pennsylvania, United States Center for Employment Opportunities Full time

    Part-Time Work Crew Site SupervisorIn Person at our Harrisburg, PA officeThe OpportunityAnticipated deadline to submit application: October 29, 2025 at 5 pm EDT. Position may close early if application limit is met. Apply promptly for full consideration.We're looking for a Site Supervisor to help us live our mission to prepare people with recent criminal...

  • Bilingual Sanitation Supervisor

    7 days ago

    Harrisburg, Pennsylvania, United States Sanitation Specialists Full time $50,000 - $70,000 per year

    Bilingual Sanitation SupervisorSanitation Specialists is looking for Sanitation Supervisor to join our team. We are a steadily growing company that contracts with several food processing facilities from coast to coast. We send our crews out after hours (graveyard shift) to make sure the facility machinery is sparkling clean, shiny & spotless, and ready for...

  • Operations Manager

    2 weeks ago

    Harrisburg, Pennsylvania, United States CJ Pony Parts Full time $60,000 - $75,000 per year

    Operations Manager - Harrisburg, PASalary: $70,000-$75,000 per yearSchedule: Monday-Friday, 9:00 a.m. to 5:30 p.m.Status: Full-time, ExemptAbout the RoleWe are seeking an experienced Operations Manager to lead and oversee all aspects of distribution from our Harrisburg facility, including receiving, inventory control, order selection, and shipping. This role...

  • Supervisor, Phlebotomy

    3 hours ago

    Harrisburg, Pennsylvania, United States UPMC Full time

    Join Our Team at UPMC Community OsteopathicUPMC Community Osteopathic is seeking a full-time Phlebotomy Supervisor to lead our clinical laboratory specimen procurement and client services team. This daylight-hour role, with occasional weekends, is ideal for candidates with experience in both inpatient and outpatient phlebotomy and prior leadership...

  • Snow Removal Supervisor

    2 weeks ago

    Harrisburg, Pennsylvania, United States C&Z Construction Full time

    Are you looking for part-time supplemental income, working for a fun, growing company this winter? We are seeking dedicated Site Managers with snow removal experience and supervisory experience to lead a team for work in the Harrisburg & York area. This is an on-call position. Applicants must have open availability during winter events. This includes...

  • Area Supervisor

    1 day ago

    Harrisburg, Pennsylvania, United States Jack's Family Restaurants Full time

    Job DescriptionAre you a multi-unit restaurant manager who wants to join a fast-growing company where you advance your career while making a true impact? Join Jack's As an Area Supervisor, you oversee 4-6 restaurants and spend your days in the field, leading teams and running a multi-million dollar market for one of the south's favorite QSR brands. This...