Program Director

Job Summary

THI Program Director is responsible for overseeing all aspects of an organizational initiative, including hiring staff, managing the budget, and advertising the program to potential participants. Your duties include setting the scope of the program, setting deadlines, and delegating tasks to team members. This position is also responsible for researching, planning, developing, and implementing an organization's programs. 

Responsibilities include the following:

•  Management and oversight of 7 programs (OHMC, ACT, SUD, PRP, RES, HH and EAP), and directly and indirectly manage up 62 employees and contractors for our Baltimore and Columbia location
•  Build a strong team through open communication and by collaborating on decisionmaking responsibilities.
•  Coordinate development of program and services, to include proposing procedures and developing operating processes, designed to ensure the maximum therapeutic impact for our clients and their families.
•  Ensure that authorizations for services are obtained and are entered in electronic medical records, participate in utilization review meetings, and ensure staff are aware of authorizations for all programs.
•  In collaboration with the Clinical Supervisor and Medical Director, you are responsible for the participation in the intake process with the Admissions Department to include review and approval of all referrals to all programs and ensure that staff are following the appropriate admissions protocol.
•  Maintains clinical oversight of all staff to assure completion of responsibilities and duties, managing concerns or issues & maintaining a standard of excellence for client care.
•  Provide administrative supervision to staff as required by CARF standards, licensing board standards and THI licensing standards and documents all supervision sessions.
•  Responsible for annual renewal of independent contractor agreements
•  Participate in program development (i.e., service delivery models and processes), creation and upkeep of program procedures, and program descriptions.
•  Demonstrates ability to build therapeutic rapport with patients, families, staff, and interns.
•  Facilitates program orientation with all incoming team members.
•  Reviews all documentation in EMR monthly, i.e., bio/psycho/social assessments, mental status exam, Psych Eval, ASAM, treatment plans, progress notes, aftercare plans, treatment summaries, discharges etc.
•  Facilitates Bi-weekly, one-hour supervision meetings for all THI staff and interns.
•  Provides oversight of the discharge process to assure appropriate care of the patient and collaboration with Clinical supervisor and Medical Director
•  Maintains daily program structure for all programs developing quality measures and solutions for improvement.
•  In collaboration with Clinical or program supervisors, maintains and develops group curriculum for both SUD and mental health programs. Design and structure for arts and crafts
•  Monitors client satisfaction surveys process through questionnaires and compiles data.
•  Timely completion and accuracy of weekly reports, quarterly board meeting reports & approval of payroll.
•  Management of staff, facilitating hiring, onboarding, training & annual evaluation for THI staff and interns, including disciplines & terminations.
•  Weekly phone calls with the Clinical supervisors to assure operational and clinical support.
•  Serves as a liaison for THI through referral sources, marketing events, hospitals, clinic,local universities, etc.
•  Knowledge of best practices in the areas of psychiatric treatment and rehabilitation and crisis intervention
•  Adheres to CARF expectations and requirements.
•  Meets monthly with THI CFO to review the financial status of all programs.
•  Maintains responsibility over admissions, current patient census and the overall financial success of THI programs.
•  Serve as the THI compliance Officer

Client Type:

•  Adolescents/Children
•  Adults
•  Family

Language:

•  English (required)
•  Spanish (Preferred)

Typical Working Conditions:

Work is usually performed in an office environment; includes continuous contact with staff and the public. Work is performed in an office or other environmentally controlled room; work exposes incumbent to contagious or infectious diseases; work may expose incumbent to dangerous and volatile situations, which could result in bodily injury.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Job Qualifications:

•  Must have a bachelor's degree in Social Work, Psychology or a related social services major with a previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings are preferred.
•  Master's degree preferred
•  Must have a valid driver's license and satisfactory driving record; use of personalautomobile will be required for travel to locations outside of primary office.
•  Must possess exceptional management skills, be highly organized and able to work well with clients and professionals at all levels in the organization. 
• Must have strong leadership and communication skills as well as a thorough understanding of treating clients with substance and abuse and behavioral health care issues.

Typical Physical Requirements:

Travel within the Baltimore and Columbia community when needed. Sit for extended periods, frequently stand, and walk; normal manual dexterity and eye hand coordination; correctedhearing and vision to normal range; verbal communication; use of office equipment includingcomputers, telephones, calculators, and copiers. Move and lift light objects up to 25 pounds such as mail, supplies, files, and equipment.