Inside Sales Engineer

7 days ago

Battle Creek, Michigan, United States Nexthermal Full time $60,000 - $80,000 per year

Nexthermal Corporation is committed to being the "Thermal Solutions Leader" through continuous improvement and meeting and exceeding our customers' needs. Nexthermal works with our customers to identify product improvements and provide competitive advantage. An Inside Sales Engineer will be responsible for prospecting new customers, managing and growing existing customer relations and closing sales. This role requires excellent communication skills, a proactive approach and a deep understanding of our products and services. This is a great opportunity for a recent college graduate to join a company that has good growth opportunities with a career path. If you meet the qualifications and experience, please submit your resume today.

Responsibilities

  • Daily interaction with customers to clarify product requirements and prepare quotations on a timely basis.
  • Answer detailed questions on our product and how to use it effectively. Technical assistance to support manufactured product recommendations to the customer.
  • Recommend the right product and perform critical review of customer requests for alignment of product offering, with emphasis on managing the risk of proposed solution.
  • Daily entry of Sales Orders in response to the supply of Purchase Orders supplied by customers.
  • Assisting current customers and onboarding new customers to provide quotations and supporting sales documents on a timely basis.
  • Work with potential customers by answering telephone, and e-mail inquiries and verifying and entering information.
  • Provide daily support to Outside Sales team regarding customer requirements.
  • Coordination with the Engineering, Quality Control and Shipping departments regarding supply of parts to customers.
  • Processing of orders in the ERP System.
  • Support Nexthermal's growing distribution network, as well as our outside sales team.
  • Communication with Engineering, Manufacturing, Quality Control, and Shipping departments as required to support our customers.
  • Research of target markets as needed to increase Nexthermal's reach and product design capabilities.

Qualifications

  • Good technical aptitude (Math, ability to read product drawings and understanding of dimensional tolerances).
  • The ability to effectively multi-task and handle shifting priorities.
  • Familiarity with manufacturing environment.
  • Excitement towards problem solving within various customers on product design challenges.
  • Strong customer focus/strong internal drive to meet goals.
  • Successful completion or active registration in an Industrial Occupational Associate Degree or Certificate program
  • Inside Sales experience

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