Assistant Store Manager

6 hours ago

Seattle, Washington, United States Pet Evolution Shoreline Full time

Job Summary

At Pet Evolution "Our brand promise is to help pets live the good life through delivering extraordinary service to all our guests with love, compassion, fun and friendships"

As the Assistant Store Manager, you will reflect our company mission in "Helping Pets Live The Good Life." All duties performed will be under direct supervision of the General Manager.

Qualifications: Must be passionate about helping pets, serving customers and providing superb customer service and able to inspire coworkers to do the same. Must be caring, compassionate and sincerely share our values. Must be disciplined, have a drive to succeed, and the interpersonal skills required to lead others in our supportive style. We also look for the capability and willingness to think quantitatively, manage specific sales outcomes, and effectively communicate both verbally and in writing. Self-awareness, empathy, good social skills and a strong drive for achievement are the keys to success at Pet Evolution. Retail experience and/or pet expertise is a plus.

Education and Experience: High School diploma, or equivalent. College degree preferred.

Training: There is an extensive 90-day training period conducted by the Store Manager.

Time Commitment: Assistant Managers are hired on a Full-time basis. Overtime is required as needed. You must be willing and able to work evenings and weekends on a regular basis. You must also be able to fill in with little or no notice.

Physical requirements: You must be able to lift and carry up to 50 pounds on a regular basis.

Under direction and leadership of store manager, duties include but are not limited to:

  • Responsible of day-to-day operations
  • Inventory management
  • Ability to motivate team to ensure for a positive and fun work environment
  • Leading and supervising staff (Wellness associates, Groomers, Bathers & Mobile nail tech's)
  • Management of controllable costs to keep operations profitable
  • Development of in-store events throughout the year
  • Coaching and conducting 1:1's and reviews and monthly team meetings
  • Interview, hire, and train new employees
  • All Staff scheduling
  • Able to establish clear and concise goal expectations
  • Community outreach events
  • Enforcing store policy and procedures
  • Ensuring that customer service and satisfaction exceeds our clients' expectations
  • Assisting in directing sales in accordance with company philosophy and procedures
  • Staff payroll
  • Opening and closing the store, performing daily reconciliation, cash handling, and bank deposits
  • Month end and quarterly sale reports
  • Communicating with staff, providing reports
  • Dealing with personnel issues within the store
  • On-the-job training of staff in service sales, product knowledge, and operations
  • Maintaining store appearance
  • Tracking and reporting store performance
  • Procuring product and maintaining accurate inventory control
  • Product merchandising

Job Types: Full-time, Part-time

Pay: $ $25.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Work Location: In person

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