Benefits Specialist

3 hours ago

Needham, Massachusetts, United States North Hill Full time


BENEFITS SPECIALIST-ON SITE 
 
Position Summary

For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Benefits Specialist plays a crucial role in the administration of all benefits and retirement programs at North Hill. This includes managing various programs such as medical, dental, vision, life insurance, short and long-term disability, and the 401(k) plan. The Benefits Specialist collaborates closely with Team Members, vendors, and internal stakeholders to ensure exceptional service and support are provided to our valued workforce. 

Job Specific Duties 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Administers Team Member benefit programs in accordance with federal, state, local laws, and regulations
  • Serves as the main point of contact for all Health and Welfare Benefits programs including, but not limited to, medical, prescription, dental, vision, life, disability, employee assistance program, and voluntary benefit programs
  • Acts as the primary point of contact for Team Member leave of absences, providing clear communication to Team Members and managers, and maintaining accurate records in the HRIS system
  • Effectively interprets and applies FMLA and ADA regulations as they pertain to leaves of absences and disabilities
  • Manages benefits administration including new hire enrollment, open enrollment and status changes ensuring accurate eligibility information is provided to the vendors through the HRIS system
  • Performs reconciliation of all benefit related invoices and collaborates with Accounts Payable for timely payment
  • Serves as the primary liaison with the Benefits Broker and coordinates vendor meetings
  • Maintains accurate human resource information system records and generates reports from the database as needed
  • Assists with onboarding and compliance of Team Member documents as needed
  • Performs ongoing data validation to ensure all benefits and welfare compliance
  • Collaborates with the HR team to develop and administer HR policies and procedures
  • Supports the 401(k) program with inquiries, withdrawals, and other requests
  • Ensures proper filing and tracking of injuries and incidents for workers compensation and submits annual OSHA reports
  • Processes yearly EEOC filing
  • Prepares reports, presentations, and visualizations to effectively communicate findings and recommendations to HR leadership and stakeholders  
  • Keeps abreast of State and Federal laws ensuring compliance across the HR department and organization to include: FMLA, PFML, STD, LTD, ADA, COBRA 
  • Partners with HR team to drive Team Member engagement and support North Hill's programs and initiatives, such as professional development, recognition, and milestone awards
  • Meets department uniform, appearance, and grooming requirements
  • Complies with all OSHA safety regulations, local applicable laws regarding health, safety, or environment

Required Skills and Abilities 
  • Ability to maintain confidentiality and strong customer support 
  • Complies with protection of health information (HIPAA) safeguards 
  • Ability to work independently with limited supervision 
  • Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public 
  • Work professionally with people from a wide variety of cultural and socio-economic backgrounds 
  • When working in Resident areas, must be able to communicate effectively in English 
  • Attends and participates in in-service educational classes, Healthcare Academy and staff meetings as directed 

Education and Experience 
  • Bachelor's degree in human resources, business administration, or a related field 
  • 2+ years of benefits administration experience  
  • Familiarity with Benefit Regulations (i.e., ACA, ERISA, COBRA, FMLA, ADA)  
  • Experience with HRIS systems, report running and analysis 
  • Strong proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data reconciliation
  • Proficient with computer software programs (i.e., Microsoft Office Suite and Applicant Tracking Systems). 
  • Must be detail oriented and have a strong service orientation and excellent interpersonal, communication and organizational skills.  
Satisfactory completion of a background investigation is required for this position.

North Hill Offers

Health & Dental Benefits

401K with company match

Career Development Training

Tuition Reimbursement

Employee Referral Program

Healthcare Academy Training

Free meals

Free on-site fitness center

Free parking

Pay Range: $65,000–$75,000/yearly

Individual compensation within this range is based on a candidate's specific qualifications, including education, overall experience, relevant experience, and specific skills. We strive to ensure that compensation is competitive, fair, and reflects the value each candidate brings to the role. 

North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests. We welcome people of every race, religion, color, national origin, sexual orientation, gender expression, disability, political view and familial status. We thrive collectively in an environment of inclusivity that encourages a free exchange of ideas.

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