Business Operations Manager

Job Summary: Position Title: Business Operation Manager / Operation Officer

Location: Lexington, South Carolina

Company: Hwasung Group Inc.

Employment Type: Full-Time

Position Summary

The Business Operation Manager / Operation Officer acts as the key leader responsible for driving operational efficiency, profitability, and growth at the Lexington facility. This role combines strategic management with hands-on leadership, ensuring that the business runs smoothly and profitably across logistics, warehousing, customer service, and administration. The ideal candidate will be a self-motivated leader who takes ownership of the operation, builds a strong local team, and executes with excellence.

About Us

Hi everyone, welcome to Hwasung Group

We are excited to announce that Hwasung Group Inc, a premier Original Equipment Manufacturer and distributor of electrical, electronics & mechanical elevator and industrial components, is establishing a new facility in Lexington, South Carolina. This expansion is a testament to our continued growth and commitment to excellence within the global marketplace.

Established in 1994, Hwasung Group has earned a reputation for quality and reliability across South Korea and Vietnam, with certifications in ISO-14001, ISO-9001, and CSA Standards. Our extensive manufacturing services include PCB Assembly, Controller Panel Assembly, Electrical Box Assembly, Cable Wiring and harnesses, and specialized Cut-to-Length Services for Wire Rope, Compensation Chain, and Coated Steel Belt. We also excel as a Logistic Hub, offering one stop global supply chain services and delivering finely tailored products kitted and delivered directly to our clients.

The new facility, located at 391 Burton Rd, Suite B, Lexington, SC 29072, is poised to enhance our capabilities in serving our clients across all parts of United States and global industrial markets. This facility will focus on elevator components manufacturing, distribution & logistics service, enabling us to maintain our high standards of service and product quality. Additional information may be found in

Responsibilities

• Lead all aspects of daily business operations including warehouse management, logistics, customer service, and administrative functions.
• Drive operational excellence and ensure processes meet company and client standards.
• Oversee financial performance at the facility level, including budgeting, forecasting, and cost control.
• Build, train, and motivate a high-performing team focused on safety, quality, and efficiency.
• Develop and maintain strong relationships with customers, vendors, and internal global partners.
• Collaborate with executive leadership to execute short- and long-term business strategies.
• Ensure compliance with local, state, and federal regulations as well as company policies.
• Continuously improve workflow, productivity, and profitability through data-driven management.
• Represent the company with professionalism, integrity, and a commitment to continuous improvement.
• Act as the key contact for corporate headquarters in Korea and Vietnam to align U.S. operations with global objectives.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• 5+ years of progressive leadership experience in operations, logistics, or manufacturing.
• Proven ability to manage budgets, lead teams, and deliver operational results.
• Excellent communication and interpersonal skills; bilingual in English and Korean or Vietnamese preferred.
• Strong analytical and problem-solving skills with a hands-on leadership style.
• Proficiency in Microsoft Office and ERP systems (inventory and logistics modules).
• Experience in supply chain, distribution, or industrial component manufacturing is highly valued.

Compensation & Benefits

• Base Salary: $65,000 to $80,000 per year (depending on experience and qualifications)
• Annual Performance Bonus based on operational and financial metrics
• Comprehensive Health, Dental, and Vision Insurance
• Paid Vacation and Company Holidays
• Career growth opportunities within Hwasung Group's global network

Ideal Candidate

The ideal candidate is a results-driven operator who thrives in a fast-paced environment. They take full ownership of their business, demonstrate entrepreneurial thinking, and inspire those around them to achieve excellence. They are accountable, hands-on, and able to turn vision into execution.

Key Responsibilities:

1. Operational Leadership & Execution

• Oversee day-to-day business operations, ensuring smooth coordination between warehouse, logistics, and office teams.
• Maintain consistent operational performance by setting clear goals, KPIs, and accountability for all departments.
• Lead process standardization to align with global Hwasung Group systems (Korea, Vietnam, and USA).
• Ensure every shipment, project, and process runs on time, within budget, and with top quality.

2. Logistics, Warehouse & Supply Chain Management

• Manage inbound and outbound logistics, shipment scheduling, and coordination with freight forwarders and carriers.
• Optimize inventory control systems to maintain accuracy and reduce waste.
• Supervise packaging, labeling, and handling procedures to meet client and regulatory standards.
• Improve logistics efficiency through cost analysis, route optimization, and vendor negotiation.

3. Business Planning & Financial Control

• Support budgeting, forecasting, and cost management to ensure profitability.
• Monitor and analyze operational expenses; implement cost-saving initiatives without sacrificing quality.
• Prepare regular reports for senior management, including performance metrics, cash flow, and operational updates.
• Collaborate with accounting and finance teams to ensure accurate billing, PO tracking, and cost reporting.

4. Team Leadership & Development

• Recruit, train, and lead staff to maintain a high-performing, safety-conscious culture.
• Conduct performance reviews, set development goals, and build succession plans.
• Promote teamwork, communication, and accountability throughout the organization.
• Foster a positive workplace culture that values continuous improvement, integrity, and efficiency.

5. Client, Vendor & Partner Relations

• Act as a primary point of contact for key clients such as OTIS, TK Elevator, and Hyundai Transys.
• Manage relationships with vendors, contractors, and service providers to ensure reliability and compliance.
• Quickly resolve operational issues, delays, or customer concerns with professionalism and urgency.
• Maintain strong communication with international partners to align production and delivery schedules.

6. Compliance, Safety & Quality Assurance

• Ensure compliance with OSHA standards, company policies, and local/state regulations.
• Implement and enforce safety procedures across warehouse and administrative operations.
• Oversee quality checks on incoming and outgoing materials to meet client specifications.
• Maintain documentation for ISO, CSA, and other relevant certifications.

7. Continuous Improvement & Strategic Growth

• Identify operational bottlenecks and implement process improvement initiatives.
• Lead automation or digital transformation efforts to increase efficiency.
• Support management with market insights and operational strategy planning for expansion (e.g., Alabama or Georgia warehouses).
• Anticipate risks and develop contingency plans to ensure business continuity.

8. Communication & Reporting

• Provide regular updates to the CEO and senior management on progress, issues, and solutions.
• Maintain clear, consistent communication between departments and global offices.
• Create performance dashboards and operational summaries to guide decision-making.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

HWASUNG GROUP INC, is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. HWASUNG Group utilizes E-Verify.

Job Types: Full-time, Contract

Pay: $60, $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person