Customer Service Representative

5 days ago


Tampa, Florida, United States Alphabe Insight Inc Full time $56,000 - $60,000
Company Description

About Us

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview:

The Customer Service Representative serves as the primary point of contact for clients and customers, ensuring their needs are met with professionalism and care. This role requires excellent communication skills, attention to detail, and a commitment to delivering a positive customer experience.

Responsibilities:

  • Provide accurate information about products, services, and company policies

  • Resolve customer issues promptly and professionally

  • Maintain updated records of customer interactions and transactions

  • Collaborate with other departments to ensure customer satisfaction

Qualifications
  • High school diploma or equivalent; further education preferred

  • Strong interpersonal and communication skills

  • Proficient in Microsoft Office and basic computer applications

Additional Information

Benefits

  • Competitive annual salary ($56,000–$60,000).

  • Opportunities for professional growth and internal promotion.

  • Comprehensive training and skill development programs.

  • Supportive, team-oriented work environment.

  • Paid time off and performance-based incentives.



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