Customer Service Representative
5 days ago
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Position Overview:
The Customer Service Representative serves as the primary point of contact for clients and customers, ensuring their needs are met with professionalism and care. This role requires excellent communication skills, attention to detail, and a commitment to delivering a positive customer experience.
Responsibilities:
Provide accurate information about products, services, and company policies
Resolve customer issues promptly and professionally
Maintain updated records of customer interactions and transactions
Collaborate with other departments to ensure customer satisfaction
High school diploma or equivalent; further education preferred
Strong interpersonal and communication skills
Proficient in Microsoft Office and basic computer applications
Benefits
Competitive annual salary ($56,000–$60,000).
Opportunities for professional growth and internal promotion.
Comprehensive training and skill development programs.
Supportive, team-oriented work environment.
Paid time off and performance-based incentives.
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