Customer Service Representative

2 days ago

Hialeah, Florida, United States Nuvision Full time


Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development


Job Title: Customer Service Representative

Company: Phoenix NSG Solutions

Location: In-Person | Day Shift
About Us:
At Phoenix NSG Solutions, we're a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction.

As a Customer Service Representative, you'll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a job—it's an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
What You'll Do:  
• Build long-lasting relationships with customers through open and direct communication.  
• Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.  
• Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process.  
• Collect and securely manage customer information, including contact details, payment preferences, and other relevant data.  
• Track and report client interactions, customer questions, and completed sales for ongoing improvement.
What We're Looking For:  
• Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus—but not required  
• Excellent communication skills with an ability to build genuine connections with a wide variety of people.  
• Strong problem-solving and analytical skills to address customer needs effectively.  
• Outstanding time management and organizational skills to handle multiple accounts with ease.  
• A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing.

Position Details:  
• Shift: Day Shift  
• Work Location: In-Person

If you're ready to join a company that values your skills, supports your growth, and celebrates your success, we'd love to hear from you Apply today to start your journey with Phoenix NSG Solutions.

Compensation: $ $1,200.00 per week

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