Accounts Receivable Specialist

1 day ago


Watertown, Massachusetts, United States GLORY Full time $19 - $24
Accounts Receivable Specialist (TEMP)- Watertown, WI

Department: Finance - Accounting Services

Employment Type: Fixed Term Contract

Location: United States/Watertown, WI

Reporting To: Accounts Receivable Manager

Compensation: $ $24.00 / hour


Description The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.

Key Responsibilities · Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.  · Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence.  Pursuance of all delinquent accounts until final resolution.  · Communicate clearly with customers & management using excellent verbal and written skills.  Maintain close relationships with customers to achieve stated goals. · Research individual invoices against manual files or pre-arranged customer agreements as necessary.  · Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.  · Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools.  Prepare custom invoices per customer requirements.  · Prepare credits notes and obtain required approvals.  · Maintain a 5% delinquency rate or less with assigned accounts. · Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.  · Assist in ad hoc projects as needed. · Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement. · Work as part of a team with both local personnel and those in remote locations.

Skills, Knowledge & Expertise Education Level: · High school diploma or equivalent    Qualifications: · Two years of accounts receivable or similar experience.   · Proficiency in Excel, Word and computer systems in general.   · Knowledge of JD Edwards is a plus.     REQUIRED SKILLS AND COMPETENCIES  · Ability to apply advanced mathematical concepts related to business math problems.   · Ability to reconcile accounts by individual transaction or by multiple-transaction contracts.  · Ability to define problems, collect data, establish facts, and draw conclusions.  · Interpret requests or instructions and determine the best possible course of action. 

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