BDC Sales Representative

3 days ago

West Palm Beach, Florida, United States Myers Auto Group, LLC Full time $60,000 - $100,000 per year

High Line Luxury Dealership is seeking a knowledgeable, professional, BDC Sales Associate in West Palm Beach

Aston Martin, McLaren, Jaguar, Land Rover Palm Beach is seeking an experienced Automotive BDC Representative to join the department in handling high-volume inbound customer requests for a legendary luxury brand. This person must possess exceptional customer handling skills, have a great understanding of people, and be conditioned to handle the obstacles of behavioral economics. Must also have a proven track record of exceptional CSI and possess all the skills required to obtain truly outstanding customer service on a consistent basis.

A BDC agent is the backbone of a successful company, and we are looking for a team player

Earn up to $100k annually

BDC Representative Responsibilities:

  • Generate appointments and quotes by means of proactive inbound and outbound prospecting and lead activity management to qualify and market to potential customers.
  • Set appointments.
  • Respond to internet leads immediately.
  • Work live chat program.
  • Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings.
  • Provide superior customer service and achieve the highest degree of customer satisfaction.
  • Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
  • Direct customers to product information resources, including those available on the internet.
  • Check email/text frequently and respond to inquiries immediately.
  • Promptly respond to call-ins and internet car sales inquiries.
  • Facilitate car sales by collecting customer data.
  • Perform other tasks as assigned by the BDC Manager and General Manager.

Requirements:

  • Positive and energetic, excellent communication, listening and strong writing skills.
  • Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive attitude.
  • Meet and exceed established sales goals.
  • Follow established sales techniques and processes.
  • Attend all required training, whether online or in person.
  • Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic.
  • Strong Computer skills a must.
  • Acceptable attendance is mandatory. Weekend availability required.
  • Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
  • Ability to pass background check and pre-employment drug screen.

Benefits:

  • 401(k) with employer match
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Health insurance
  • Vacation

DFWP/EOE

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