IT Support Engineer

1 week ago

Louisiana, United States Sparq Full time $90,000 - $110,000 per year

C2C is not available

Must be authorized to work in the U.S. without sponsorship

Why you will enjoy Mondays again:

  • Opportunity to collaborate with a diverse group of colleagues in a fun, creative environment
  • Progressive career journey and opportunity for advancement
  • Continuous development through training, mentorship and certification programs
  • Exposure to modern technologies across various industries in an agile environment
  • Flexibility to work remotely, onsite or a hybrid of both as desired in certain locations
  • Competitive salary + bonus opportunities
  • Robust benefits package, matching 401(k) plan, and substantial PTO
  • Tuition reimbursement

A Day in the Life:

  • Serve as the go-to technical expert for complex IT issues, providing advanced L2/L3 support across Windows, macOS, and mobile environments.
  • Manage user access and identity systems through platforms like JumpCloud or Entra ID, ensuring secure authentication and seamless SSO experiences.
  • Oversee endpoint management across the organization—deploying, configuring, and maintaining devices using modern MDM/UEM tools.
  • Support Windows 11 and Apple ecosystems, handling everything from zero-touch provisioning to policy enforcement and patch management.
  • Administer network infrastructure including gateways, switches, and Wi-Fi systems to maintain secure, reliable connectivity across offices.
  • Collaborate with peers and leadership on IT projects, such as technology rollouts, system upgrades, and automation initiatives.
  • Document processes, build knowledge bases, and continuously improve service delivery through proactive monitoring and problem resolution.

What it takes:

  • 5–7 years of hands-on IT experience with proven L2/L3 technical support responsibilities.
  • Strong knowledge of identity and access management, including SAML/SSO configuration and automated provisioning.
  • Expertise in managing Windows 11 and Apple environments, including device deployment, patching, and policy enforcement.
  • Solid understanding of modern MDM/UEM platforms such as Intune, Jamf, or JumpCloud.
  • Working knowledge of networking fundamentals and hardware—firewalls, switches, VLANs, DNS, DHCP, and VPN troubleshooting.
  • A proactive mindset with the ability to analyze root causes and develop long-term solutions.
  • Excellent communication skills and a customer-focused approach when supporting both executives and peers.
  • Bonus: scripting ability (PowerShell, Bash) and relevant certifications such as Okta Certified Professional or Microsoft Endpoint Administrator.

Equal Employment Opportunity Policy: Sparq is proud to offer equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

#LI-REMOTE

  • Senior Project Engineer

    3 weeks ago

    Louisiana, United States Walbridge Full time

    Join to apply for the Senior Project Engineer role at Walbridge Opportunity You have an exciting opportunity to join our Operations Team working on Data Center, Vehicle Manufacturing, or General Build Construction projects. You will play a crucial role in ensuring success and seamless execution of construction projects. You are responsible for assisting the...

  • Fire Protection Engineer

    4 days ago

    Louisiana, United States Entergy Full time

    Job Title: Fire Protection EngineerWork Place Flexibility: Onsite Legal Entity: Entergy Operations, Inc.-EOI Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.Note: This is an onsite role based out of the Riverbend Station Nuclear...

  • SCADA Engineer

    1 week ago

    Louisiana, United States Innovate Full time

    Looking for an Ignition SCADA Developer. This role blends in-office teamwork with on-site client interaction, creating a dynamic environment with variety, visibility, and technical challenge.ResponsibilitiesDesign, configure, and implement SCADA applications that support safe and efficient industrial operations.Build and maintain HMI interfaces that deliver...

  • Civil Structural Engineer

    1 week ago

    Louisiana, United States Metric Geo Full time

    Exclusive Remote Opening for a Principal EngineerPosition: Civil/Structural Engineer - ForensicLocation: Louisiana (Remote)Terms: Full-TimeOne of Metric's long-term partners is an established forensics leader with a dynamic team driving innovation and excellence in construction consulting. We have started a new search for a professional engineer with...

  • Civil Structural Engineer

    3 days ago

    Louisiana, United States Metric Geo Full time

    Exclusive Remote Opening for a Principal EngineerPosition: Civil/Structural Engineer - ForensicLocation: Louisiana (Remote)Terms: Full-TimeOne of Metric's long-term partners is an established forensics leader with a dynamic team driving innovation and excellence in construction consulting. We have started a new search for a professional engineer with...

  • Field Engineer 1

    6 days ago

    Louisiana, United States GE HealthCare Full time $60,000 - $80,000 per year

    Job Description SummaryThe Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and...

  • Sr. Rotating Equipment Engineer

    3 days ago

    Louisiana, United States Dyno Nobel Full time

    Job BriefLead the risk & reliability function for critical machines at the plant. You will promote and develop more mature reliability management approaches, maintaining effective utilization of machine condition monitoring & machine performance monitoring.Who We AreDyno Nobel is a global leader in commercial explosives, manufacturing and blasting...

  • Sr. Rotating Equipment Engineer

    2 weeks ago

    Louisiana, United States Dyno Nobel Full time

    Who We AreDyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial...

  • MidRange Transport Planning Engineer

    2 days ago

    Louisiana, United States Optomi Full time

    Transport Planning Engineer (MidRange Planner)Optomi, in partnership with a leading telecommunications organization, is seeking a Transport Planning Engineer to support capacity planning and optimization initiatives across multiple network squads. This role will manage approximately seven transport planning squads and will focus on capacity planning at DS1,...

  • Entry Level Civil Structural Engineer

    3 weeks ago

    Louisiana, United States Metric Geo Full time

    Exclusive Remote Opening for a Principal Engineer Position: Civil/Structural Engineer - Forensic Location: Louisiana (Remote) Terms: Full-Time One of Metric's long-term partners is an established forensics leader with a dynamic team driving innovation and excellence in construction consulting. We have started a new search for a professional...