Veterinary Assistant

4 days ago

Des Moines, Iowa, United States VCA Animal Hospitals Full time

At VCA, we know that we couldn't have grown into the company we are today without all of our hardworking, talented Associates  We value all our Associates and we want you to stick around. Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA  

Take a look at the new openings and apply to those that you feel suit you best  Thanks for interest in continuing your career with VCA

VCA Avondale Veterinary Hospital is looking to add a relief veterinary assistant to the team

As the face of VCA Avondale, the Veterinarian Assistant sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.   The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.
In this position you will be supporting our Doctors by creating a positive, low-stress atmosphere for our clients and patients. The Veterinarian Assistant is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

• Scheduling and confirming appointments.

• Placing outbound calls for follow-ups and reaching out to prospective clients.

• Presenting and explaining fees, including processing payments.

• Recommending, selecting, and obtaining products and services, including prescriptions.

• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

• Managing medical records, charts, reports and correspondence.

• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
 
• Maintaining medical records.

• Preparing surgical suite and surgical patients.

• Filling prescriptions.

• Performing laboratory work and diagnostic imaging.

• Providing compassionate care and a home away from home for boarded and hospitalized pets.

At VCA Avondale, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.

• You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists.

• You will sharpen your skills—and even learn some new techniques—and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and moreThe information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page

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