Customer Service Representative

3 days ago

CARROLLTON TX US David Daniel - State Farm Agency Full time
Title: Customer Service Representative State Farm Agent's Team Member Location: This is an in-office position in Carrollton, TX. Only candidates who are able to make the commute to our agency location in Carrollton, TX will be considered for this role.
Compensation: $50,000 - $80,000 per year (base salary plus bonus)
Benefits:Competitive salary commensurate with experience and ability
Bonus based on performance (bonus is uncapped)
Simplified Employee Pension Plan (SEP)
Health and Dental Insurance
Paid Vacation and Sick DaysRelocation Bonus
Training and development
We will help you obtain your insurance licenses and pay for all associated costs
About Us: David Daniel, Established, Traditional State Farm Agent, has been part of the Carrollton community since 1983, providing trusted insurance and financial services to families and businesses throughout North Texas. Our mission is to deliver remarkable customer service and genuine care for every client. We are seeking a professional who enjoys helping people, solving problems, and contributing to a team-focused environment. There are growth opportunities if you are a service and sales minded individual. If you would like to find out more, submit your resume and we will follow up with the next steps.
Position Overview: As a Customer Service Representative, you will be the first point of contact for clients, providing assistance with policy changes, billing, claims, and general insurance questions. This position is ideal for someone who takes pride in helping others and wants to develop a long-term career in a stable and respected agency. Responsibilities:Provide friendly and professional support to clients on phone, email, and in-person interactions
Process policy updates, renewals, and billing inquiries accurately
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions. Qualifications:Excellent communication and people skills
Attention to detail and ability to multitask
Customer service or office experience preferred
Bilingual in English/Spanish is helpful but not required
Experience in a State Farm agency is valuable
Must be able to obtain an insurance license (training and costs covered)Only candidates who are able to make the commute to our agency location in Carrollton, TX will be considered for this role. This is an in-office position.
Why Join Us: This opportunity offers great earning potential, hands-on training, and a chance to grow your career with an experienced and respected State Farm Agent. Apply today to join the David Daniel State Farm team in Carrollton, TX.

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