Customer Service Representative

2 weeks ago

Carrollton TX, United States David Daniel - State Farm Agency Full time

Title: Customer Service Representative – State Farm Agent Team Member

Location: Carrollton, TX

Compensation: $50,000 - $80,000 per year (base salary plus bonus)

Benefits:

  • Competitive salary commensurate with experience and ability
  • Bonus based on performance (bonus is uncapped)
  • Simplified Employee Pension Plan (SEP)
  • Health and Dental Insurance
  • Paid Vacation and Sick Days
  • Relocation Bonus
  • Training and development
  • We will help you obtain your insurance licenses and pay for all associated costs

About Us:

David Daniel, Established, Traditional State Farm Agent, has been part of the Carrollton community since 1983, providing trusted insurance and financial services to families and businesses throughout North Texas. Our mission is to deliver remarkable customer service and genuine care for every client. We are seeking a professional who enjoys helping people, solving problems, and contributing to a team-focused environment.

There are growth opportunities if you are a service and sales minded individual. If you would like to find out more, submit your resume and we will follow up with the next steps.

Position Overview:

As a Customer Service Representative, you will be the first point of contact for clients, providing assistance with policy changes, billing, claims, and general insurance questions. This position is ideal for someone who takes pride in helping others and wants to develop a long-term career in a stable and respected agency.

Responsibilities:

  • Provide friendly and professional support to clients on phone, email, and in-person interactions
  • Process policy updates, renewals, and billing inquiries accurately
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Excellent communication and people skills
  • Attention to detail and ability to multitask
  • Customer service or office experience preferred
  • Bilingual in English/Spanish is helpful but not required
  • Experience in a State Farm agency is valuable
  • Must be able to obtain an insurance license (training and costs covered)

Why Join Us:

This opportunity offers great earning potential, hands-on training, and a chance to grow your career with an experienced and respected State Farm Agent. Apply today to join the David Daniel State Farm team in Carrollton, TX.

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