Customer Service

5 days ago

Durham, North Carolina, United States SafeSplash + SwimLabs Morrisville (Triangle) Full time

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule


IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE. Smart fish swim in schools  
You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)   
Why work at Streamline Brands?
  • Competitive pay based on experience and skills
  • Flexible scheduling
  • Free swim lessons for your children
  • Free use of the best swim technology in the area
  • We invest in you Grow your career in the industry
What will you do as a Front Desk Associate?
  • Assist clients and visitors by greeting, welcoming, and directing them appropriately
  • Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments 
  • Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
  • Prepares and tracks donations to non-profit organizations 
  • Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby. 
What are we looking for in a Front Desk Associate?
  • Happy and professional disposition; hospitable and caring
  • Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
  • Experience using spreadsheets and word processing software such as Microsoft Suite
  • Dependable and flexible schedule: will be required to work some evenings and weekends
  • Preferred qualifications:
    • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
    • CPR & First Aid Certified

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