Project Manager, Strategic Initiatives

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We're looking for a client-focused, solutions-driven Project Manager to join our Strategic Relationships, Program Operations team. In this role, you will lead a key portfolio stream within Element Fleet Management's Title & Registration function. You will establish and manage supplier relationships and ensure completion of Title & Registration for all vehicles in the portfolio. You will serve as a trusted partner to our clients, understanding their business needs and delivering operational excellence.

What You'll Do

• Partner with leadership to foster and grow client relationships at the operational level, ensuring alignment with business goals and service excellence.
• Execute weekly operational cadence through stakeholder meetings, reports, and updates.
• Analyze client feedback to identify trends and concerns, and develop action plans that drive continuous improvement and client satisfaction.
• Create and execute client performance improvement plans to achieve performance goals and SLAs (both financial and non-financial).
• Partner with internal and external teams to collect and analyze performance data, prioritizing key initiatives and driving solution implementation.
• Lead improvement and automation initiatives within the Title & Registration domain to reduce client effort and increase efficiency.
• Establish and maintain strong, ongoing relationships with key client contacts through regular meetings and strategic touchpoints.
• Drive accountability across Element teams and supplier networks to ensure commitments are met and outcomes are achieved.
• Collaborate closely with Collateral Services and Strategic Alliances to support client operations and strategic objectives.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• Minimum 5 years of experience leading projects in a complex, fast-paced environment.
• Demonstrated ability to manage multiple priorities and cross-functional initiatives.
• Proficiency in Microsoft Office Suite, especially Excel (intermediate level or above).
• Strong relationship-building, communication, and problem-solving skills.

Preferred Qualifications

• PMP or CAPM certification preferred (or equivalent experience).
• Six Sigma Yellow Belt certification or higher is an asset.
• Experience in process management, automation, and multi-location team influence.
• Proven ability to navigate high-change environments and resolve client escalations effectively.

Location: Owings Mills

The hiring base salary range for this position is $75,500 - $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What's in it for You

•  A culture of innovation, empowerment, decision-making, and accountability

•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call

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