Inside Sales Associate

2 weeks ago

Birmingham, Alabama, United States CONKLIN METAL INDUSTRIES INC Full time $40,000 - $80,000 per year

Job Details
Job Location:    Birmingham Branch - Birmingham, AL
Position Type:    Full Time
Salary Range:    Undisclosed
Travel Percentage:    None
Job Shift:    Monday - Friday - Day Shift

Job Description

Inside Sales Associate – Conklin Metal Industries

Birmingham Branch – 225 Daniel Payne Dr, Birmingham, AL 35207


About Us

Conklin Metal Industries has been serving the HVAC and sheet metal industry since 1874. Now in our fourth generation as a family-owned company, we've grown to 18 branches across the Southeast. We are the one-stop shop for contractors and fabricators, supplying everything from sheet metal to machinery.

Our customers include:

  • Sheet metal and mechanical contractors

  • Duct fabricators

  • Residential and multi-family contractors

  • HVAC service and replacement specialists

If it's used to build, connect, hang, seal, or install a duct system, we stock it.


Why This Role Matters

As an Inside Sales Associate, you will be the go-to expert at our Birmingham branch, helping customers, supporting Territory Managers, and keeping sales moving. This role is all about building relationships, solving problems, and creating great customer experiences.


Responsibilities

  • Support Territory Managers with quotes, order entry, and product sourcing

  • Handle customer sales via phone, email, and walk-ins

  • Conduct weekly outbound calls to existing customers

  • Provide expertise on our product lines and help set up new accounts

  • Monitor customer trends and share insights with the branch and sales team

  • Communicate inventory needs to the Branch Manager and Replenishment team

  • Partner with Item Maintenance for new product setups

  • Assist with credit inquiries and customer-specific requirements


Work Environment

  • Office-based with regular interaction in the warehouse

  • Standard hours: Monday through Friday, 7:00 AM – 4:00 PM

  • Business casual environment with a strong, team-oriented culture


Qualifications

  • Strong communication and customer service skills

  • Proficient in Microsoft Outlook, Office 365, Word, and Excel

  • Familiarity with ERP systems (we use Prophet 21 / P21)

  • Organized, detail-oriented, and able to multi-task

  • Comfortable in a fast-paced environment and willing to assist where needed

  • Prior phone-based or inside sales experience a plus

  • Knowledge of duct fabrication and the HVAC industry is a strong plus


Why Join Conklin?

  • Be part of a company with over 150 years of history and continued growth

  • Work in a stable, supportive, family-owned business culture

  • Opportunities to learn, grow, and build a long-term career in sales


Apply today and bring your sales talent to our Birmingham branch

Conklin Metal Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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