Case Manager

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center 

Job Summary:

The Case Manager will provide case management and supportive services for the FYI Rapid Rehousing program which secures stable housing for Foster youth between the ages of 18-24 who are eligible under the Family Unification Program. 

Essential Duties/Responsibilities:

• Provide case management and supportive services to youth in program. 
• Document and verify client eligibility.
• Conduct re-certifications for clients at least annually.
• Assist youth in developing and implementing an "Individualized Action Plan" to meet short and long-term needs.
• Maintain statistical data and complete reports as appropriate to evaluate effectiveness of services delivered.
• Enter data in AWARDS, HMIS and complete exit assessments as required. Ensure that client and program records are maintained and up to date, ensure data entry is timely and provide reports as required.
• Assist and support youth with housing searches.
• Develop relationships with landlords and provide mediation between landlords and families as needed.
• Participate in agency, program, OSH and community meetings as appropriate.
• Regular attendance is a requirement of the position.
• Other duties may be assigned.

Education and Experience:

Bachelor's degree (B.A. B.S.) from four-year college or university (preferably in Counseling, Social Work or related field or equivalent combination of education and experience.  Housing needs and assistance experience required. Experience working with culturally diverse young adults required.   

Required Skills/Abilities:

Driving is a requirement of the job.  Must have possession of current driver's license, access to a vehicle and personal automobile insurance.  Current CPR and First Aid Certification required (or complete within 30 days of hire).  Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required. 

Ability to work with basic mathematical concepts as required for reporting. 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.  Internet research skills are a plus.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
•  While performing the duties of this job, the employee is regularly required to sit; stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is required to stand and walk.
• The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Salary Range:

$ $27.00 per hour/year.

Employee Benefits & Perks:

We offer a generous compensation package for full-time employees that includes the following:

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401 (K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart  

EEO:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency's operations, responsibilities may be modified at any time.