Front Desk Manager-The Hotel Richardson, Buffalo NY

2 weeks ago

Buffalo, New York, United States Hotel Equities Full time $61,000 - $100,000 per year

If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we'd love to meet you. The Richardson Hotel in Buffalo, NY is seeking a Front Office Manager who brings both operational excellence and genuine hospitality to every shift.

Why this role matters:

As the face of The Richardson Hotel, the Front Office sets the tone for every guest interaction. You'll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.

What you'll do:

  • Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
  • Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction.
  • Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
  • Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
  • Resolve guest concerns with professionalism, empathy, and creativity.

What we're looking for:

  • Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment.
  • Strong leadership skills with a hands-on, service-first approach.
  • Excellent communication, organization, and problem-solving abilities.
  • Tech-savvy with hotel systems (experience with Opera Cloud is a plus).
  • A passion for hospitality and team development.
  • Opportunities for growth within our expanding portfolio.
  • Competitive salary, bonus potential, and comprehensive benefits.
  • The chance to make a meaningful impact every single day.

We Are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters to eve4ry one of our hotels, these values aren't posted on a wall and ignored-they define who we are and how we conduct ourselves with investors, guests and one another

Vision & Mission - Hotel Equities Atlanta Georgia

Join Us and Enjoy:

  • Salary $61,000 based on experience
  • Quarterly Bonus
  • Health, vision, and dental insurance
  • 401(k)
  • Cell phone allowance
  • Paid Holidays
  • Relocation
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.

  • Asst GM-Rooms Division-The Richardson Hotel, Buffalo NY

    2 weeks ago

    Buffalo, New York, United States Hotel Equities Full time $60,000 - $70,000 per year

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager-Rooms Division for the Richardson Hotel in Buffalo, NY. Your expertise shapes us:The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously...

  • Bartender-The Richardson Hotel, Buffalo, NY

    2 weeks ago

    Buffalo, New York, United States Hotel Equities Full time $15 - $16

     Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the Richardson Hotel in Buffalo, NY.Job Purpose:The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made...

  • Front Desk Agent

    3 days ago

    Buffalo, New York, United States Buffalo Lodging Associates Full time

    Hilton Garden Inn-Buffalo Airport, 4201 Genesee Street, Cheektowaga, NY 14225We are looking for a front desk agent to join our Team Our Hilton Garden Inn is moments away from Buffalo airport and many Buffalo attractions. Find us across from Buffalo Niagara International Airport, with a free airport shuttle available 24/7 for our guests. The Buffalo Zoo and...

  • Hotel Front Office Manager

    5 days ago

    Buffalo, New York, United States Hamister Group, LLC Full time

    Front Office Manager – Hilton Garden Inn Buffalo DowntownBuffalo, NY | Full-TimeJoin our team at the Hilton Garden Inn Buffalo Downtown, located in the heart of the city's business and entertainment district We're seeking a motivated Front Office Manager to lead our guest services team and deliver exceptional Hilton hospitality.Responsibilities: Oversee...

  • Front Office Supervisor

    2 weeks ago

    Buffalo, New York, United States Buffalo Lodging Associates Full time $25,000 - $40,000 per year

    Fairfield Inn & Suites by Marriott Buffalo Airport is seeking a Front Office Supervisor to join their team (hotel description)The Front Office Supervisor is Responsible for coordinating the front office operations of the hotel while providing support to the management team.Responsibilities include:Assists in overseeing guest services and front office...

  • Asst GM

    3 days ago

    Buffalo, New York, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkableAssistant General Manager-Rooms Divisionfor theRichardson HotelinBuffalo, NY.Your expertise shapes us:The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously...

  • Front Office Manager

    24 hours ago

    Buffalo, New York, United States Hampton Inn & Suites Buffalo Airport Full time

    Job SummaryWe are seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our front desk and guest services team. The ideal candidate will possess a strong background in hospitality management, with excellent customer service skills and the ability to foster positive guest relations. This role is crucial in ensuring that...

  • Front Desk

    7 days ago

    Buffalo, New York, United States Trilogy Wellness Full time

    About the Role – Front Desk & Patient Coordinator (Part-Time, 30 Hours | Clarence, NY) We're looking for an upbeat, people-focused professional to be the welcoming face and voice of our clinic. If you love greeting patients, keeping things organized, and managing multiple tasks with ease and positivity, this role is for you. As our Front Desk & Patient...

  • Bartender & Server

    3 days ago

    Buffalo, New York, United States M Hotel Buffalo Full time

    Job SummaryWe are seeking experienced bartenders and servers, to be responsible for exceptional guest service by preparing and serving beverages, taking food orders, and ensuring a welcoming and efficient dining and/or bar experience. This position requires interpersonal skills, attention to detail, and the ability to work in a fast-paced...

  • Front Desk Medical Receptionist

    2 weeks ago

    Buffalo, New York, United States Revel Staffing Full time $40,000 - $60,000 per year

    A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while...