General Manager — Semi-Truck Repair Shop
4 days ago
Location:
Ohio (On-Site)
Industry:
Diesel / Semi-Truck Repair
Compensation:
Competitive + performance-based incentives
Reporting To:
Owner
We are hiring an elite
General Manager
to take full operational and financial leadership of a high-performing
semi-truck repair shop
in Ohio.
The business currently generates
$3.5M in annual revenue
with strong profitability — and the goal is clear:
Scale to $7–10M+ and grow EBITDA to 25–30%.
If you've successfully scaled a diesel or heavy-duty repair operation before… this is a rare opportunity to build something long-lasting, profitable, and system-driven — with full support from ownership.
About the Role
As the General Manager, you will own the
entire P&L
and drive all aspects of shop performance across revenue, operations, team leadership, parts, customer relationships, and growth strategy.
You will build the systems, processes, and team required to scale —
reducing owner dependency
and preparing the business for
multi-location expansion.
Key Objectives (First 12–24 Months)
Revenue Growth
- Scale from
$3.5M → $6–7M
in Year 1 - Achieve
$7–10M+
by Year 2–3 - Expand high-margin service lines: diagnostics, DPF, alignment, electrical, mobile repair & roadside
Profitability
- Maintain
20% minimum EBITDA - Grow to
25–30%+
through pricing, productivity, and margin optimization - Improve billed hours per technician
Operational Excellence
- Improve throughput and reduce downtime
- Standardize processes across all service categories
- Upgrade workflow speed: intake → diagnosis → repair → invoicing
- Implement segmented invoicing (parts / labor / diagnostics / mobile)
Team & Organizational Scale
- Recruit, train, and coach technicians & support staff
- Build a repeatable operating system for future locations
- Create KPI dashboards and accountability routines
Core Responsibilities
P&L Ownership
- Own revenue, margins, labor cost, and profitability
- Build budgets, forecasts, and weekly/monthly performance reports
- Implement pricing strategy and margin discipline
Operations & Workflow Management
- Run day-to-day shop operations
- Optimize bay usage, technician scheduling, and job cycle time
- Set SLAs and enforce standards
Parts & Inventory Control
- Negotiate with suppliers
- Optimize parts sourcing and inventory levels
- Improve parts margin to
25–35%
Team Leadership
- Lead a team of 12
- Recruit technicians, parts staff, and service advisors
- Implement incentives tied to productivity & quality
- Conduct performance reviews
Customer & Fleet Relations
- Improve communication and transparency
- Build fleet maintenance programs
- Increase retention and repeat business
Business Development
- Grow external customer base
- Expand mobile/roadside operations
- Prepare for second location launch
Required Qualifications
Experience
- 5–10+ years leadership in
diesel / semi-truck / heavy-duty repair operations - Proven track record scaling a shop from
$2–5M to $6–10M+ - Full P&L responsibility for a
$3M+ operation - Strong understanding of diesel mechanics, workflow, and parts
- Experience with shop management systems (Fullbay, Mitchell, Tekmetric, etc.)
Skills
- Strong financial & analytical skills
- Process-driven operational thinker
- Excellent leadership & team management
- Supplier negotiation
- High-level problem solving & decision making
Personality
- Thinks and acts like an owner
- Hands-on, fast, decisive
- High accountability
- Strong discipline & leadership presence
Key KPIs for Success
- Revenue growth:
$3.5M → $6–7M (Year 1) - Scale to
$7–10M+ (Year 2–3) - EBITDA:
20% minimum, 25–30% target - Labor margin:
45–55% - Parts margin:
25–35% - 6–8 billed hours per technician/day
- Technician retention:
85%+
How to Apply
If you've scaled a heavy-duty/diesel repair operation and want a role where
your leadership directly drives multimillion-dollar growth
, we want to meet you.
If this opportunity aligns with your background and ambition,
please apply directly through LinkedIn
. Our recruiting team will review your application and contact qualified candidates for next steps.
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