Licensed Practical Nurse, LPN

This role supports the Hand & Wrist Clinic.

Position Summary

The Licensed Practical Nurse (LPN) is an Orthopaedic Nurse responsible for assisting Physicians and/or Advanced Practice Providers in the clinic setting. Duties include: rooming patients, medical histories, completing thorough documentation in EMR, preparation/administration of injections, patient phone calls, assisting with procedures, including the application and removal of casts and fitting and educating use of Durable Medical Equipment (DME). Assists in general maintenance of equipment, supplies, and exam rooms.

Essential Job Functions/Accountabilities

Greets patients, completes check-in process, and answers patients' general questions. Answers telephone calls and schedules office and follow-up appointments. Obtains & processes referrals.

Prepares charts for new patients/pulls charts for upcoming established patient visits. Ensures that proper patient forms are complete, current, and entered into the computer. Responsible for locating medical charts as needed, as well as chart filing and purging. Checks charts for progress notes and stat orders, prepares charge tickets and acts on any stat orders. Runs charge tickets and patient specific forms. Processes medical records requests. Tracks and documents "no-show" patients. Monitors patient waiting area/makes coffee/straightens up area if needed. Collects co-pays/POA, etc. and balances cash drawer. Gathers information for outside testing if required. Obtains authorizations from insurance companies for testing and injections.

Provides back-up coverage and assists in daily office routine when needed in other areas. Monitors and maintains front office equipment; Orders office supplies, orthopaedic/medical equipment, and supplies. Cleans, sterilizes, and stocks/maintains examination rooms and equipment. Maintains cleanliness of all clinical areas and exam rooms; restocks and orders supplies within budgetary constraints; checks and cleans equipment, makes minor adjustments, reports need for repair or maintenance to manager.

Assists physicians and/or physician's assistant with special procedures, gathers necessary equipment of instruments, positions patient and responds to instructions given by physician or physician's assistant. Prepares X-rays orders per physician protocol, and directs or transports patient to Radiology.

Prepares laboratory requisitions, arranges for transport of specimens to laboratory as appropriate. Removal of sutures, staples, dressing and wraps; application and removal of casts and splints. Application and patient education on DME. Preparation and drawing up of injections. Phone in prescription and document in patient record per physician order. Gathers necessary data and instructional materials for discharged patients, ensures that patient is aware of any necessary follow-up appointment times and locations. Makes sure patients x-ray films are transported to the follow up location in a timely manner so they are there for the patient's follow up visit.

Patient education on physician's plan of care (hand-outs/return demonstration etc.). Ensures charge tickets are marked appropriately for injection and/or equipment and supplies are given to patient. Attends in-services and departmental meetings.

All other duties not specifically assigned.

Position Requirements

Education: N/A

Experience: 3 to 5 years of experience in field or profession preferred; Prior front desk experience in a medical office preferred.

Technical Skills: N/A

Certifications/Licenses/Registrations: Current and valid license to practice Practical Nursing in the State of Ohio. Authorized to administer medications by The State of Ohio Board of Nursing. BLS within 3 months of hire.

Schedule: Monday-Friday; 8AM-5PM

Status: Full-Time 40 hours per week

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first—patients and team members alike. Whether you're starting your career or bringing years of experience, you'll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio.

What We Offer:

• Comprehensive Medical, Dental & Vision
• 100% Employer-Paid Life, Short- & Long-Term Disability
• 401(k) + PTO
• Tuition Reimbursement
• Employee Assistance & Wellness Programs