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Survey Researcher, Reputation Marketing
2 weeks ago
The right candidate possesses endless curiosity and passion for understanding perceptions and what drives them. You bring practical international expertise and a grounded understanding of how cultural norms differ across countries and regions. You have end-to-end experience conducting robust large-scale surveys, as well as strong analytical skills. You have proficiency in diving deep into large amounts of data and combining multiple data points to translate research into actionable insights/recommendations, always paying attention to how cultural norms and lived experiences shape what people say and do. You are an excellent writer who can effectively communicate data-driven insights and recommendations through written documents, presentations, and other internal communication channels. You are a creative problem-solver who seeks to deeply understand the business/communications so you can tailor research that informs stakeholder decision making and strategic messaging tactics.
Key job responsibilities
• Design and manage the execution of a global perception tracking survey
• Monitor differences in perceptions across countries and surface culturally informed recommendations to refine global and local communication strategies
• Engage in strategic discussions with partner teams to ensure our research generates actionable and on-point findings
• Scale learnings and insights to other teams in CCR and the broader Amazon marketing and communications community
• Identify opportunities to simplify existing research processes and operate more nimbly
About the team
This team sits within the Communications and Corporate Responsibility (CCR) organization. Our focus is on conducting research that identifies messaging opportunities and informs communication strategies for Amazon as a brand.
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- 4+ years of quantitative market research experience, including survey design and execution
- Experience in brand/reputation tracking
- Ability to translate results from statistical models into digestible reports, tables, and graphs
- Proven ability to work in an interdependent team and develop processes at scale
- Detail-oriented, with an ability to move fast and adapt to change
- Master's degree in a related technical field
- Experience working with global cross-functional teams
- Experience in vendor management
- Experience using data visualization tools
- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)
- Ability to propose advanced analyses to uncover deeper trends and relationships in the data
- SQL and/or R experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
