Global IT Manager

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ) around the globe, chances are, we have something special for you.

Summary Of Job Responsibilities
The IT Manager is responsible for multiple functional areas in the Information Technology department, including budgetary planning and execution, policy creation and compliance, ERP application development, troubleshooting and testing, new application research and implementation, and the daily performance and stability of the network. Assists process owners by delivering information systems that support business processes and continuous improvement initiatives.

REPORTING TO: Global Director of Finance

Duties And Responsibilities

• Business Partnership
• Actively pursue continuous improvement in a process owner/data driven environment by acquiring and anticipating customer needs and by providing accurate and accessible data and analysis methods.
• Determine IT requirements, priorities, capacities, and resources for new projects by consulting with users.
• Network & Infrastructure, ERP, and Systems Management
• Improve, maintain, and support the JDEdwards ERP system.
• Manage and support LAN/WAN/SAN networks, current versions of MS Windows (Server and Desktop), Vmware, backup and recovery, business unit website and all aspects of e-commerce, data management system, and Intranet/Internet systems.
• Responsible for all network infrastructure, telecom systems, desktop PC's, application installations, upgrades, conversions, help desk functions, network configuration and system monitoring and maintenance. Ensure application development and connectivity to internal and IDEX level systems.
• Maintain system security, integrity, and availability and coordinate root cause analysis and implementation of corrective action for interruptions to IS services.
• Maintain and support internally used software programs, acting as Point of Contact to communicate any user issues to the vendor, where applicable.
• Identify and research new technologies for future technical implementations.
• Consult with the VP Finance/Controller to determine current and future network requirements.
• Controls & Compliance
• Provide oversight of Global BAND-IT IT processes and procurement to assure compliance with IDEX policies and standards.
• Maintain Global IT related Sarbanes Oxley documentation and processes.
• Maintain Business Continuity Plan (Disaster Recovery) for IT.
• Ensure that data backups are performed in a timely manner and backup data is stored in compliance with internal procedures.
• Team Management
• Responsible for supervising existing IT professionals as well as external IT resources.
• Train and evaluate department personnel; provide performance assessment and coaching of personnel.
• Actively model IDEX values: Team, Trust, and Excellence.
• Performs other related duties as assigned.
• Actively model IDEX values: Team, Trust, and Excellence.
• Performs other related duties as assigned.

Education And Experience

• Bachelor's Degree in Computer Science or related field required.
• Minimum of 6 years of technical or professional experience related to the design, installation, and maintenance of local area network required.
• Strong ERP knowledge, JDEdwards preferred
• Strong interpersonal skills, with the ability to explain complex technical processes to non-technical users.
• Demonstrated ability to plan/manage system conversations (for example, ERP conversion/enhancements) and the ability to provide business process consulting.
• Ability to identify problems and find solutions to improve processes.
• Knowledge of LAN and WAN technologies.

Physical, Mental, And Visual Demands
The mental/visual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, or walking for extended periods of time.
• Lifting or carrying up 25-65lbs.
• Close vision and the ability to adjust focus are necessary to perform the job functions.
• Effective communication is required for interface with other departments, vendors and customers.
• Logical reasoning is required to troubleshoot network and software problems.

Work Environment

• Climate controlled datacenter (about 70 degrees).
• Manufacturing plant environment.
• Noise exposure is light to moderate.

Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

• Safety and Security: The individual actively promotes and personally observes all safety procedures. The individual complies with Environmental, Safety, and Hazardous Communications requirements.
• Operational Excellence: The individual is dedicated to providing organizational systems for measuring work. The individual seeks to reduce variances in organizational processes.
• Interpersonal Skills: The individual remains open to other ideas and exhibits a willingness to try new things.
• Relationships with Others: The individual works effectively with others, including superiors and colleagues. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
• Problem Solving: The individual participates in the continuous improvement process by attending meetings and presenting problems and possible solutions to the appropriate personnel.
• Communication and Contact: The individual communicates effectively both verbally and written with superiors, colleagues, and individuals inside and outside the Company.
• Planning/Organizing: The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
• Quality Control: The individual demonstrates accuracy, thoroughness, and monitors their own work to ensure quality. The individual delivers the highest quality products that meet the requirements of internal and external customers.
• Adaptability: The individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events.
• Dependability: The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. The individual completes all duties as assigned, trains as required, and rotates into other departments as required.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards
The compensation range for this position is $136, $204,700.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package
Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:

IDEX is an Equal Opportunity Employer
. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family:
Information Technology

Business Unit:
Band-It