Lead Senior Living Advisor
7 days ago
Allegro, Voted Great Place to Work At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU
The Lead Senior Living Advisor is responsible for building and maintaining high occupancy levels at the Community. This position oversees the coordination, management and leadership of all sales and marketing activity of the Community.
Areas of Responsibility
- Present the Community to prospects using relationship-based selling techniques.
- Provide ongoing customer service and first impressions training to Community associates. Every associate must be sales and customer service oriented.
- Work with Maintenance and Housekeeping to coordinate move-ins and move-outs.
- Develop and enhance Community image and reputation through appropriate public relations activities.
- Coordinate a sales strategy that maximizes prospect interactions and time in the selling zone.
- Recruit, manage, train, motivate, and evaluate Sales & Marketing (S/M) associates (where applicable) according to Company policies and procedures.
- Utilize payroll software platform to schedule S/M associates (where applicable) so that the Community has associates on duty six or seven days per week, based upon occupancy. This also includes scheduling for appropriate coverage during peak holiday timeframes.
- Oversee and monitor that the S/M associates are properly accounting for hours worked. Review the time clock records with the Business Office Manager on a timely basis. Submit new hire paperwork as required.
- Plan and manage sales and marketing budget within approved guidelines and according to Company policies and procedures.
- Other job duties as assigned – see full job description.
Required Qualifications
- Bachelor's Degree in business, marketing, or communications or equivalent experience.
- Minimum 3 to 5 years sales management experience.
- Proven track record of new business development and closing skills required.
- Must have a positive Criminal Background Screening.
- The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.
Preferred Qualifications
- Experience in relationship-based sales of services or intangibles is a plus.
Perks & Benefits
- Competitive Pay
- Affordable Health Insurance Plans
- Life Insurance and Disability Plans
- 401(k) Retirement Savings
- Time off Benefits
- Associate Recognition and Anniversary Awards
- Employee Assistance Program
- Associate & Resident Referral Bonus Program
- Associate Satisfaction Surveys
- Fun Work Environment
Love Management Company, LLC, is an equal opportunity employer. Applicants will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, pregnancy, national origin, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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