Training Specialist
22 hours ago
Title: Training Specialist
Location: Washington DC/ Alexandria, VA
Duration: 24+ Months
Job Description:
- Technical Trainer to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system
- Supporting Bus and Rail daily operations during the 24-month Trapeze to HASTUS upgrade initiative
- Training Methods: Includes classroom sessions, CBTs (Computer-Based Training), seminars, and video resources
- Key Systems: HASTUS and Trapeze for scheduling, bidding, and daily operations
- Learning HASTUS: Trainer must acquire knowledge of HASTUS to provide ongoing support
- Materials Development: Create presentations, manuals, videos, and CBT resources
- Program Evaluation: Assess training effectiveness and adjust programs based on feedback and metrics
- Collaboration: Work with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals
- Training Delivery: Must align with the timeline of the migration waves for Bus and Rail divisions
Skills:
- Minimum of 10 years in technical training content development and delivery
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Transit System Knowledge: At least 2 years of experience with Trapeze and/or HASTUS systems
- Communication Skills: The role demands excellent communication, presentation, and facilitation abilities
- Problem-Solving: Ability to identify and resolve training-related issues effectively
Physical Demands:
- Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
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