Sales & Order Processing Specialist

2 days ago

Rock Hill, South Carolina, United States STIWA US Inc. Full time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Join a Growing Global Leader in Automation
STIWA
is an innovative and fast-growing company based in Rock Hill, SC, and part of the international STIWA Group. We specialize in high-performance automation and manufacturing solutions and we're looking for a motivated and detail-oriented
Sales & Order Processing Specialist
(also known as a
Sales Coordinator
) to join our expanding U.S. team.

In this hybrid
sales operations
and
customer service
role, you'll play a key part in supporting both
parts sales
and
commercial project sales
. Your ability to manage data, communicate effectively with customers, and process orders with accuracy will directly contribute to a smooth and successful customer experience.

This is an ideal opportunity for someone who enjoys working across departments, thrives in a
fast-paced technical environment
, and wants to grow with a company that values teamwork and initiative.

Your Duties
Parts Sales & Customer Support

  • Prepare quotes and review customer contracts
  • Accurately process orders and generate order confirmations
  • Manage invoicing
  • Coordinate lead times and inventory with suppliers
  • Provide excellent B2B customer support: pricing, availability, and order updates
  • Troubleshoot and resolve order-related issues
  • Maintain and update sales data

Commercial Project Sales Support

  • Process sales orders and issue confirmations
  • Prepare OR process complex contract invoices
  • Collaborate with Project Managers to maintain timelines
  • Create and manage project folders, cost centers, and billing records
  • Work cross-functionally with Finance and Controlling for reporting and compliance
  • Track revenue for projects

Your Profile

  • High school diploma required; Associate's or Bachelor's degree preferred
  • 2+ years of experience in sales support, order processing, customer service, or administrative coordination
  • Strong written and verbal communication skills
  • Highly organized with sharp attention to detail
  • Proficiency in Microsoft Office (especially Excel and Outlook)
  • Self-starter with the ability to manage time independently
  • Strong interpersonal skills and a collaborative work style

Preferred Qualifications:

  • Experience in manufacturing, technical sales, or B2B environments
  • Familiarity with sales workflows, contracts, and invoicing processes
  • Foreign language skills (especially German or Spanish) are a plus
  • Experience using ERP platforms (e.g., SAP, Microsoft Dynamics, Oracle)

Our Offer

  • We offer competitive pay and an exciting and versatile job opportunity while working in a motivated international team in a family-owned industrial business incl. thorough training.
  • Ample benefits (Health insurance package) after 2-month probation period.
  • Paid vacation
  • Room for career development and skill expansion
  • Gain exposure to automation, advanced manufacturing, and project-based sales operations
  • This position is fully onsite in Rock Hill, SC, Monday - Friday.

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