Principal, Technical Program Manager Email/Push
7 days ago
Join our team as a program leader to shape and scale Walmart's Health and Wellness email and push communication ecosystem. You'll define opportunities and execution for lifecycle messaging across Health & Wellness audiences, driving engagement, personalization, and measurable impact at scale. You'll partner across engineering, marketing, and product to advance platform capabilities, automate communication journeys, and experiment with new ways to reach customers where they are. You will work from our Bentonville, AR offices and report to the Director of Communications, Multi-channel Activation and Experimentation.
About the Digital Business Services Team
We are the Digital Business Services segment of the Consumer Health and Data Solutions Team at Walmart. Our team includes customer identity, communications and business analytics to support health and wellness lines of business. We drive scalable data solutions across Walmart Health and Wellness to harness data-driven insights, improve patient engagement, and drive innovation across the health journey.
What you'll do:
• Lead the end-to-end strategy, design, and execution of Walmart's email and push notification programs across Health & Wellness and broader retail use cases.
• Build scalable frameworks for message delivery, personalization, and automation across multiple customer journeys.
• Partner with data science, engineering, and marketing teams to drive innovation in targeting, segmentation, and campaign optimization.
• Define and oversee experimentation pipelines, A/B testing, and performance analytics to continuously improve message effectiveness and conversion.
• Ensure platform reliability, compliance, and operational excellence across ESPs and mobile push systems.
• Champion best practices in deliverability, content rendering, and channel accessibility across all audiences.
• Serve as the strategic connector between business priorities and technical execution—aligning roadmap, tools, and process to deliver impact at scale. What you'll bring:
• Expertise in email and push channel management, including segmentation, automation, and lifecycle journey orchestration
• Ability to bridge our goals into scalable solutions with product and engineering partners
• Expertise in email and push channels, automation, and personalization
• 1+ years of experience with ESPs and CRM platforms either external or home-grown
• Experience driving experimentation, deliverability, and performance optimization
• Collaboration skills that connect business vision to product and technical execution
• Passion for making healthcare communications smarter, faster, and more human #LI-LB3 The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110, $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 6 years' experience in engineering, engineering program management, technical program management, product management, or related area.
- Option 2: 8 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certification in Project Management., Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years' experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...2608 Se J St, Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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