ServiceNow Administrator

Edgewater Technical Associates
is seeking qualified candidates for a
ServiceNow Administrator (IT)
opportunity to support the
Savannah River Site.
Work Location:
Greenville, SC

ServiceNow Administrator (IT)-
The ServiceNow Admin has a depth of knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This position may collaborate with customers, vendors, industry consultants, and company management in order to drive results. This role supports IT projects and may guide and share knowledge with other IT staff.

Duties

• Maintain critical planning, monitoring, and reporting processes as well as required documentation for the timely coordination and completion of project tasks.
• Translate customer and business requirements into practical and affordable solutions.
• Coordinate, direct, and lead project status meetings, confirm milestones, and ensure goals are achieved.
• Ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff.
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions.
• Leverage outside vendors, contractors, technical teams, and other departments to drive for results.

Education/Yrs. Of Experience

• Accredited four (4)-year degree or global equivalent in applicable field of study and five (5) years of work-related experience or a combination of education and directly related experience equal to nine (9) years if non-degreed.

Skills/Experience

• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors.
• Job-related technical knowledge necessary to complete the job.
• Ability to learn and apply knowledge of applicable local, state / province, and federal /national statutes and guidelines.
• Ability to attend to detail and work in a time-conscious and time-effective manner.

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science or related discipline.
• Experience in computer systems or IT support, with technical proficiency in operating systems and programming languages.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Excellent analytical, technical, planning, and organizational skills.

Other Requirements

• Must be a US Citizen
• Ability to obtain and maintain a DOE security clearance

If you are interested in being considered for this position, please follow the application steps via our website
:

Edgewater Technical Associates will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you

WORKING WITH EDGEWATER TECHNICAL ASSOCIATES
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater's experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.

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