Front of House Manager

1 week ago

Myrtle Beach, South Carolina, United States CentraArchy Restaurants Full time $65,000 - $100,000 per year

Job Details

At CentraArchy Restaurants the Service Manager is a leader in one of the most dynamic and diverse collections of restaurants in the country. With a proven commitment to excellence we intend to continuously learn, grow and become a stronger organization through our leaders.

The Service Manager works as part of the management team of the restaurant to build sales and grow the business through a commitment to details, standards and "Guest for Life" moments.

ESSENTIAL RESPONSIBILITIES:

Leadership

  • To create and maintain clean, professional and educational environment in the restaurant.
  • Consistently make decisions in the best interest of the guests, the employees and the organization.
  • Coach and develop hourly employees to ensure you get the best results from them and to allow them opportunity to grow within the organization.

Build the Business

  • Producing service of the highest quality, executed to our high standards.
  • Follow all CentraArchy FOH protocols to ensure consistency and great service to all guests.
  • Create a safe and sanitary work environment that is compliant with all health department standards and protocols.
  • Continuously create and develop menus appropriate to the concept of the restaurant and in line with the direction of the concept.
  • Increase guest satisfaction through superior service standards.
  • Participate in Profit & Loss meetings and develop and execute appropriate action plans as needed.

Build the Team

  • Establish a system whereby all employees are thoroughly trained in issues pertaining to their position.
  • Establish and maintain the appropriate staffing levels to meet or exceed budgeted labor percentage.
  • Complete annual performance reviews for all FOH employees.

Drive for Results

  • Monitor daily labor reports and eliminate overtime.
  • Maintain accurate employee files and proper documentation of performance.
  • Effectively control costs on all items.
  • Actively work to achieve the best price for products while maintaining quality standards and Centraarchy approved specifications.
  • Complete an accurate physical alcohol inventory on a routine basis.
  • Set appropriate prep levels to ensure fresh product and effective use of hourly labor.
  • Possess a strong working knowledge of the systems utilized within our company

Qualified candidates will have:

  • A minimum of 1 years of progressive management experience in well-rated restaurants.
  • Prior experience and success in running the floor in a busy restaurant.
  • Experience hiring, training and mentoring restaurant staff.
  • Strong financial acumen with the proven ability to oversee cost control, labor management and bottom-line profitability.
  • Ability to drive performance and results of a diverse service workforce

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Food provided
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Myrtle Beach, SC Preferred)

Ability to Relocate:

  • Myrtle Beach, SC 29577: Relocate before starting work (Preferred)

Work Location: In person

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