Communications Specialist

As a Communications Specialist at YFC, you will be responsible for developing and delivering communications that support the National Service Center, Field Staff, volunteers, and students nationwide. You will be a key member of the team, using your expertise to ensure that all communication efforts are effective, engaging, and meet the needs of the organization. The Communications Specialist employs a variety of skills, such as communication planning, strategizing, writing, editing, proofreading, and creating various forms of digital content. They are well organized and utilize project management software and other tools to stay on track and on time. This is a unique opportunity to use your skills and experience to make an impact within a dynamic and mission-driven organization.

Essential Functions:

• Stakeholder Support and Coordination
• Writing and editing internal communications materials, such as newsletters, email updates, and announcements, to effectively communicate key messages and information to employees.
• Collaborating with cross-functional teams and leadership to develop and execute communication campaigns.
• Researching, analyzing, and documenting internal trends and feedback to inform communication strategies.
• Providing guidance and support to other team members and stakeholders on internal communication-related issues
• Analyzing and measuring the effectiveness of internal communication efforts using metrics and analytics tools
• Establishing high-trust relationships with internal YFC stakeholders and offering timely, proactive, and responsive communication
• Working with stakeholders to understand their needs and desired outcomes and developing strategies to achieve them.
• Staying up to date with industry developments and best practices in internal communication and employee engagement

Communication Department Support:

• Receiving Comms requisitions throughout the year and staging work according to the process; refining timelines and expectations with stakeholders and Communications Department Lead.
• Enhancing communication processes and finding efficiencies.
• Regulating and tracking all projects focusing on resource management, project triage, addressing scheduling conflicts, and project prioritization
• Maintaining a solid foundation for efficient workflow and process, from initial request to scoping, resource planning, and allocation
• Collaborating in team meetings to schedule forecasted work based on estimates and resource allocation needs.
• Working with the Communications Lead to build and execute an enhanced YFC Communication strategy for the organization.

Spiritual Responsibilities

Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.

As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:

• Seek God's guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
• Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
• Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
• Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of faith expression.
• Additionally, YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.

YFC Cultural Attributes

Our cultural attributes are not about competency. It is an obedience to the call of Christ on our lives. YFC believes that spiritually healthy adults foster healthy relationships with our kids. We place a heavy commitment and emphasis on developing and equipping a Christ-centered life marked by Enduring Humility, Relentless Trust, Joyful Camaraderie, Courageous Faithfulness and Kingdom-Inspired Diversity.

Our leaders are expected to be willing to demonstrate and/or possess the following:

• Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility).
• Demonstrates proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others' ideas, welcoming candid input, recognizing others' need for grace and extending forgiveness and empathy. (Relentless Trust).
• Prioritizes others' needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie).
• Trusts God with new approaches and changes, and communicates needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
• Seeks and fosters authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empowers historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others' experiences. (Kingdom Inspired Diversity).
• Fundraising Responsibilities
• All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities will include—but are not limited to— extending invitations to fundraising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts.
• Knowledge & Skills
• Strong writing, editing, and proofreading skills

Preferred Skills / Experience:

• Experience using graphic design software, such as Adobe Creative Suite (Canva, Photoshop, Illustrator, etc.)
• Experience creating visually appealing and effective design elements, such as graphics, infographics, and presentations.
• Social Media Management
• Experience working within a large Christian organization or large church environment.
• Microsoft Office Suite
• Apple hardware
• Salesforce experience
• Communication examples may be requested

Credentials Required & Preferred Education

• Undergrad Degree in Business, Communications or Marketing preferred.
• Equivalent work experience (4+ years) will be considered.

Physical Requirements

Ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.

Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer.

No heavy lifting is expected, though occasional exertion of up to 10 lbs. of force may be required. Good manual dexterity required for the use of computers, mobile devices, and other productivity technologies.

The job is performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.

Travel Requirements

Only as required for face-to-face meetings or gatherings. Less than 5%.

• Knowledge of email marketing best practices and experience using email marketing tools, such as Mailchimp or Constant Contact
• Experience creating and managing email campaigns, including designing templates, segmenting lists, and analyzing results.
• Familiarity with data list management systems and tools, such as CRM platforms or email marketing databases
• Experience with project management systems and other digital tools (Asana, , Smartsheet, etc.)
• Ability to analyze data and use metrics to measure the effectiveness of communication efforts.
• Strong attention to detail and ability to multitask and prioritize tasks effectively.
• Excellent verbal communication and interpersonal skills
• Ability to work well in a team environment and collaborate with cross-functional teams.

Our comprehensive benefits package includes:

• Vacation time
• Sick Time
• 12 paid holidays
• Paid week off between Christmas and New Years

Health & Welfare Benefits (Voluntary Enrollment):

• Medical
• Dental
• Vision
• Supplemental Accident

Health and Welfare Benefits (Company Sponsored):

• YFC Contribution to Health Savings Account (HSA): $800 Single / $1,000 Family
• Must be enrolled in an eligible plan and amounts are prorated based on hire date.
• Up to 3% 403(b) match upon hire, up to 5% with tenure.
• Access to EAP services
• Short-term Disability, Long-Term Disability, and Life/AD&D

Job Type: Full-time

Pay: $48, $57,000.00 per year

Benefits:

• Relocation assistance

Work Location: Remote