Chief of Staff

4 days ago


New York, New York, United States Acelab Full time

Acelab is building the intelligence platform for the $2.4 trillion building materials industry, creating a direct highway that connects supply (manufacturers, distributors) with demand (architects, contractors, and owners) throughout the entire construction lifecycle.

About the Role

We're seeking an exceptional Chief of Staff to serve as a strategic force multiplier to our CEO/leadership team. This is a unique opportunity for someone who thrives at the intersection of strategy and execution, can seamlessly navigate between 30,000-foot vision and ground-level implementation, and has the startup ops grit to build scalable systems from scratch.

This role is designed as a high-leverage position that extends executive reach across the organization. You'll own cross-functional initiatives, drive critical projects to completion, and serve as a trusted thought partner on our most important challenges.

Core ResponsibilitiesStrategic Operations & Execution
  • Own and drive high-priority, cross-functional initiatives from conception to completion
  • Translate strategic vision into actionable plans with clear milestones and accountability
  • Design and implement operational systems that scale with our growth
  • Identify and eliminate bottlenecks across the organization
  • Build bridges between departments to ensure seamless collaboration
Executive Partnership
  • Serve as a strategic thought partner to the CEO on critical decisions
  • Prepare executive-level communications, board materials, and strategic documents
  • Manage executive priorities and ensure focus on the highest-impact activities
  • Represent the CEO in meetings when appropriate and cascade decisions effectively
  • Provide candid feedback and serve as a sounding board for new ideas
Organizational Effectiveness
  • Design and run critical company rhythms (OKR planning, all-hands, leadership meetings)
  • Drive data-driven decision making by establishing KPIs and tracking systems
  • Lead special projects that don't have a natural home but are critical to company success
  • Build lightweight processes that enhance productivity without adding bureaucracy
  • Foster a culture of operational excellence across all teams

Requirements

Essential Capabilities

1. Exceptional Operational Rigor

  • Track record of building and optimizing complex operational systems
  • Obsessive about details while maintaining strategic perspective
  • Ability to create order from chaos and structure from ambiguity
  • Experience implementing frameworks (KPIs, culture management, team surveys & reviews, etc.) that actually work

2. Strategic-Tactical Range

  • Rare ability to zoom between 30,000-foot strategy and ground-level execution in minutes
  • Comfortable discussing market strategy in one meeting and debugging a process issue in the next
  • Can translate abstract vision into concrete action plans
  • Natural systems thinker who sees connections others miss

3. Entrepreneurial Drive

  • Takes ownership like a founder, not just an operator
  • Bias for action - ships fast and iterates rather than perfecting in isolation
  • Comfortable making decisions with 70% information
  • Resourceful problem-solver who finds ways forward when others see dead ends
Experience & Skills

Required:

  • 3+ years in high-growth startup environments, VC, or consulting, preferably in Operations, BizOps, or Chief of Staff roles
  • Proven track record of driving complex, cross-functional initiatives to completion
  • Experience working directly with C-level executives
  • Exceptional written and verbal communication skills
  • Strong analytical skills with the ability to synthesize data into actionable insights

Highly preferred:

  • Previous Chief of Staff or similar role at a scaling startup
  • Experience in Architecture, Construction or Real Estate industries
  • MBA or relevant advanced degree (though we value experience over credentials)
  • Technical fluency - comfortable with data analysis tools and modern productivity stack
The Ideal Candidate Will...
  • See patterns where others see noise
  • Default to action while thinking strategically
  • Build trust quickly across all levels of the organization
  • Bring both intellectual horsepower and emotional intelligence
  • Have strong opinions, loosely held
  • Thrive on variety and continuous learning

Benefits

  • Opportunity to shape a rapidly scaling company at a critical inflection point
  • Direct partnership with CEO and exposure to all aspects of the business
  • High autonomy and ownership over meaningful work
  • Competitive compensation including equity
  • Career trajectory to senior operational or strategic leadership roles


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