veterinary practice manager

1 week ago

Lafayette, Louisiana, United States Bertrand Drive Animal Hospital Full time

The essential duties and responsibilities that are required of this position:

  • Point person for all day-to-day functions of the practice including, but not limited to – veterinarian and support scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling client concerns.
  • Oversee hiring, training, reviewing, counseling and separation of staff.
  • Assume scheduling responsibilities for all staff
  • Create and maintain doctor's schedule .
  • Review P&L monthly.
  • Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
  • Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
  • Provide backup front desk support as needed including answering telephones.
  • Perform additional duties and special projects as assigned.

Requirements:

  • 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
  • Must have excellent written and verbal communication skills.
  • Ability to make decisions, delegate tasks and responsibilities
  • Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Must have telephone etiquette and basic computer skills.
  • Must be a team player willing to continue learning, offer creative ideas and accept continual change.
  • Basic computer skills i.e. Microsoft Office suite

Desired Requirements

  • 3- 5 years previous experience working in veterinary practice
  • Previous P&L management
  • Bachelor's degree or equivalent experience
  • 3+ years in a management role, including customer service
  • Reporting and data analysis experience
  • Veterinary Assistant/Technician experience in positions of increased responsibility
  • Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
  • Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
  • Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
  • Drive for Results - Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results.

Job Type: Full-time

Pay: $30, $50,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: In person

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