Bilingual Client Services Receptionist/Administrative Assistant

The Front Desk Receptionist/Administrative Assistant performs routine clerical and administrative tasks, including answering telephones, greeting the public, providing customer assistance, processing data, and maintaining records.

Essential Functions: (Duties and Responsibilities)

• Receives visitors in a courteous and professional manner.
• Assists all visitors and clients registering on the electronic sign-in system.
• Announces and directs all visitors and clients appropriately to the appointed host.
• Distributes and retrieves temporary key cards to authorized visitors or maintenance personnel.
• Takes accurate messages and distributes or posts appropriately.
• Receives UPS, FedEx, and other deliveries, notifying the recipient or delivering to individual offices as necessary.
• Maintains the lobby brochures and other informational written material and meets regularly with the contact person from each SUS program to ensure the information is up-to-date and accurate.
• Always projects a positive and professional image to the community.
• Assists with photocopying, assembling materials, and other clerical tasks as assigned.
• Creates labels for client files and other labels as needed
• Attends all required meetings, conferences, training, and workshops in a punctual, professional, and contributory manner.
• Follows all agency policies and procedures.
• Maintains security by following established procedures

Step Up Suncoast offers a generous benefits package.

• Health Insurance - The company pays $550 toward premiums. There are three (3) Florida Blue plans to choose from. You will be eligible for health and other insurance benefits on the first of the month following 60 days of service.
• Group Term Life Insurance - We provide life insurance equal to 1.5 times your salary at no cost.

We also offer the following ancillary insurance plans as employee-paid options.

• Dental Insurance
• Vision Plan
• Short-Term Disability
• Long-Term Disability
• Voluntary Life Insurance
• Flexible Spending Accounts
• AFLAC products (STD, Cancer, Hospitalization, Accident, Special Event)

Other benefits:

• 403b plan - After one year of service, Step Up Suncoast contributes 8% of your gross salary to a retirement account. Employee deferrals are not required to be eligible for the 8% company contribution. Employee deferrals can start immediately upon hire. Employees can designate all or part of their elective deferrals as Roth contributions (which are included in gross income) rather than traditional, pre-tax elective contributions
• Vacation - begins to accrue immediately upon hire at approximately 8 hours per month. Time accrued increases with the number of years of service.
• Sick time - begins to accrue immediately upon hire at approximately 8 hours per month.
• Personal time - two days per year
• Holidays -19 paid holidays per year – New Year's Day, MLK, Jr. Day, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, 3 days at Thanksgiving, Christmas Eve, Christmas day and 4 additional days during the Christmas holiday.
• Bereavement days for immediate family members – 3 days
• Education assistance, training, and development opportunities.
• Employer logo-branded polo shirts provided.
• Working full-time for our nonprofit organization may qualify you for Public Service Loan Forgiveness (PSLF)

Step Up Suncoast, Inc. shall provide its employees and applicants Equal Employment Opportunities (EEO) without regard to race, color, religion, sex, national origin, age, disability (physical or mental), veteran status, pregnancy, marital status, medical condition, sexual orientation or any other status protected under federal, state, and local laws as outlined in the Equal Employment Opportunity Commission (EEOC) regulations.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person