Ice Crew/Ice Technician

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet .

Position Summary
Ice Crew
members will perform general labor duties as assigned. Duties included but not limited to ice maintenance and repair. Preparing the ice for professional hockey games and various touring ice shows.

This role will pay an hourly rate of $16.94 to $20.00, based on experience.

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
About The Venue
Total Mortgage Arena
is a 10,000 seat multipurpose facility and is located in Bridgeport, Connecticut. We are the home of the Bridgeport Islanders (AHL), the minor league team for the New York Islanders.

Responsibilities

• Assist in the preparation of ice with driver prior to the game or practice.
• Drill holes and set nets on ice prior to game or practice and during intermissions.
• Shovel snow during and after periods on and off the ice.
• Set up rugs and rubber runners for anthem singers and special promotions on and off the ice.
• Assist other staff with making repairs and adjustments to boards and glass.
• Always deliver a high level of service to both internal and external customers.
• Always maintain open communication with Supervisor.
• Maintain strict confidentiality of all information and issues worked with.
• Always maintain professional attitude and appearance.
• Perform other related duties and tasks as assigned.
• May assist in various project work as necessary.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Ability to read and write and to follow written and oral instructions in English.
• Job reliability, diligence, dedication, and attention to detail a must.
• General knowledge of the game of ice hockey and its terms, preferred.
• Ability to lift to 75 pounds, capable of occasionally performing heavy manual labor.
• Familiarity with the game of hockey and its terminology preferred.
• Prior ice rink maintenance experience preferred.
• Ability to problem solve and think/act quickly when issues arrive.
• Ability and willingness to climb a stepladder up to 20 feet, or a mechanical lift to 50 feet.
• Ice skating ability preferred.
• Availability to work Friday, Saturday, and some Wednesday nights (3pm or 5pm call time), along with Sunday afternoons (1pm call time) based on the Bridgeport Islanders game schedule. (morning hours available too on non-game days).
• Wearing face mask and/or Personal Protective Equipment (PPE) for long periods of time based on current protocols.

Critical Competencies

• Communication skills.
• Problem-solving.
• Ability to work in a loud, fast-paced environment.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.