business development manager

Location

1 Smith Street Brooklyn, NY 11201 and or 1360 Garrison Ave. Bronx, NY 10474

Reports To

Director of Employment and Business Services

About The HOPE Program

The HOPE Program (HOPE) empowers New Yorkers to build stronger futures through comprehensive training, employment, career advancement, and lifelong support. For forty years, HOPE has stood as a pillar for individuals facing systemic barriers to economic opportunity.

Our vision of a Home Of Prosperity and Empowerment goes beyond traditional job placement by preparing participants for sustainable careers and addressing systemic challenges in underserved neighborhoods. Through our signature workforce development initiatives and holistic support services, we help participants navigate the challenges of unemployment, underemployment, and financial instability.

Our employees embody HOPE's core values—Heart, Opportunity, Purpose-Driven, and Excellence—by embracing a growth mindset, showing empathy, and remaining deeply committed to the individuals we serve. We are committed to breaking the cycles of poverty and exclusion that impact so many in our city.

Position Summary

The HOPE Program is seeking a Business Development Manager who will be responsible for developing and implementing HOPE's sector-focused business development strategy with a goal of creating partnerships with quality employers to ultimately connect HOPE graduates to employment along their chosen career pathway. At this time, industries include: green construction, building operations and maintenance, and horticulture.

The Business Development Manager is a thought leader whose work includes keeping the team informed on their sector's labor market trends; engaging employers who will give back to HOPE by hiring our graduates and supporting recruitment or curriculum review; securing job orders; and meeting placement goals.

The position reports to the Director of Employment and Business Services and is expected to work a minimum of four days from the office across all HOPE and partner locations and work schedule will include evening and weekend hours.

Key Responsibilities

• Develop sector-based business development strategies utilizing research and document and labor market trends.
• Collaborate with the leadership team to identify new strategic sectors and/or employer partners to fulfill goals outlined in HOPE's strategic plan.
• Prospect, recruit, cultivate and grow long-term employer relationships, particularly with sector-based employers throughout New York City who are willing to hire multiple participants with potential of five or more per year.
• Design and implement strategies for securing quality job opportunities that include benefits and pay $25 or more per hour, while meeting or exceeding HOPE's target employment rate of 80%.
• Develop systems to partner with staff to meet team and individualized goals for job development, placement and retention.
• Create and implement systems for making appropriate internship and job matches for students and graduates.
• Report progress towards goals and outcomes on a weekly basis and update applicable (funder mandated) systems and support the preparation of internal and external reports, with intake data, participant demographics, progress information, outcomes data, and participant testimonials.
• Coordinate activities designed to help participants connect to job opportunities and potential employers, including hiring halls, job screening events, networking events, and more.
• Support Employment and Business Services Team in conducting one-on-one coaching sessions with participants to connect and prepare them for job opportunities and secure employment.
• Conduct outreach to engage participants for participation in day-time, evening, and weekend workshops, groups sessions, and events.
• Participate in case conferencing with other employment and program staff.
• Document employer and participant feedback and testimonials.
• Perform other duties as assigned.

The following are the ideal qualifications for this position. A successful candidate will possess a compelling combination of strengths in some areas and the self-awareness to identify areas where they are eager to learn and grow.

• Business development professional with a demonstrated ability to build rapport with a wide range of employer partners and succeed in a performance-driven environment. This position is measured on placement rate.
• Three years experience in prospecting and developing long-term business-to-business (B2B) relationships with employers including small businesses, larger corporations, and/or nonprofits.
• Experience in public policy or labor market research preferred, including Labor Market Information.
• Knowledge of construction, skilled trades, transportation and/or horticulture industries and job market a plus.
• Excellent oral and written organizational and communication skills.
• Experience utilizing CRM software – HOPE uses Salesforce – among others to timely document partner interactions.
• Excellent computer, interpersonal and collaborative leadership skills.
• Must be a strong team player who works well independently.
• Problem solver, flexible and adaptable.

Work Environment

• This is a hybrid position working at least 4 days per week at HOPE and partner locations and work schedule will include evening and weekend hours.
• Work hours for this position may be subject to change based on organizational needs. Employees may be required to adjust their schedules, including working outside of standard business hours, as necessary to fulfill the responsibilities of the role.
• Employees serve as ambassadors of The HOPE Program and may be called upon to represent the organization at community events, partner meetings, public forums, and other external engagements, helping to advance our mission and strengthen relationships with stakeholders, including employers and community partners.

The annual salary range for this position is $$65,000 - $75,000, and is dependent upon experience. HOPE provides a full package of benefits including healthcare,vision and dental insurance, retirement plan, competitive vacation (plus half-day Fridays during July and August), and 12 paid holidays.

The HOPE Program is an equal opportunity employer.

WWW.THEHOPEPROGRAM.ORG