Marketing & Communications Coordinator

Job Title: Marketing & Comm. Coordinator Department: Admin/Member Services

Reports To: Assistant General Manager Effective: June 2025

Position Summary:

North Ridge Country Club is seeking a dynamic, self-motivated, and highly organized Director of Marketing & Communications to lead the Club's marketing initiatives and member communications. This role is both strategic and hands-on, responsible for creating, managing, and executing all communication efforts that enhance the member experience, promote club events, and reinforce the brand and culture of North Ridge.

Key Responsibilities:

Marketing & Brand Management

• Develop and maintain a consistent, elevated brand identity across all platforms and materials.
• Create promotional content and campaigns for club events, activities, and programs.
• Oversee the design and production of print and digital marketing materials including flyers, signage, brochures, videos and newsletters.
• Capture and curate photography/videography of club events and amenities for use in marketing collateral.
• Produce quarterly printed magazine for membership marketing

Member Communications

• Manage and utilize club communication tools and platforms (e.g., website CMS, email marketing software, member app).
• Serve as the primary voice of the club in all member-facing communications.
• Write, edit, and distribute weekly e-newsletters, club announcements, and alerts.
• Maintain and update content on the club's website and mobile app.
• Create content for and manage the club's social media presence to drive engagement and member participation.
• Proof and publish minutes for board and committee meetings as agreed

Social Media Management

• Create, curate, and schedule engaging content across social media channels to increase visibility and member interaction.
• Monitor and respond to member comments and messages across social platforms in a timely and professional manner.
• Stay current on social media trends and tools to ensure the club is utilizing the most effective strategies for member engagement.

Collaboration & Coordination

• Work closely with department heads to gather information and create marketing support for golf, tennis, dining, aquatics, fitness, and social events.
• Attend and provide on-site support for key club events as needed for coverage and content creation.
• Serve as the internal "agency" for all departments, ensuring communication needs are met with quality and timeliness.
• Support the Employee Committee with promoting employee events and communicating club activities.
• Work with service providers to ensure optimal efficiency for online users
• Set and manage deadlines for both personal and team deliverables to ensure timely completion of tasks.
• Use advanced technical skills to effectively use marketing tools, software, and platforms to enhance club operations and outreach.

Why Join North Ridge Country Club?

North Ridge is a premier private club dedicated to delivering exceptional experiences to its members and their families. As Director of Marketing & Communications, you'll play a pivotal role in shaping how members engage with and enjoy everything the club has to offer. If you're a creative, driven professional who thrives in an autonomous role and loves telling great stories, we'd love to hear from you.

Requirements:

Qualifications:

Bachelor's degree in Marketing, Communications, Public Relations, or a related field.

2+ years of experience in marketing, preferably in hospitality, clubs, or lifestyle brands. (Preferred)

Excellent written and verbal communication skills with strong attention to detail.

Proficiency in design tools such as Canva, Adobe Creative Suite, or similar platforms.

Experience managing websites, email marketing platforms, and social media channels.

Photography/videography skills a plus.

Ability to work independently, manage multiple projects, and meet deadlines.

Ability to effectively and efficiently train others in software and CRM use

Understanding of private club culture and the importance of member service and confidentiality.